Internet

So I moved into this new house on the first and I already had Cox prior to moving in. Since this property was remodeled there are no coaxial connections in the house. I live in San Diego so there are no technicians able to enter the property for who knows how long. I am currently stuck with ATT beca

For over 2 months, I get safe email sent to my spam. Why? And what can I do to stop it? Below is a screen shot of the source. Ok, my curiosity has gotten the best of me! For the last couple or 3 months, all email from CD Notifications, except Messages, go in my Cox (internet provider) spam folder. W

If you're seeing CM-STATUS Event Type Code 16 messages in your modem logs, based on the paper I've linked below it looks like those messages indicate noise on the OFDM channel. When you see CM-STATUS Event Type Code 24, that means the noise has cleared up. If I'm reading this correctly, as long as t

I upgraded my modem to CM500 and saw blinking green light on downstream. Looking at modem logs, out of 16 channels, only 14 are locked. Also i have seen by the end of the day my modem speed goes down to 3 Mbps and eventually resets (I should have 150 Mbps down) I upgraded my modem, to no luck. Also

Had a stable connection for about 2 weeks after the last tech visit. Of course they identified it as a problem in the plant and not with my equipment. They traced it to a neighbor who had connected an old/defective coax cable. Today we're back to packet loss and T3 timeouts happening multiple times

I've been seeing on-again off-again packetloss upstream from my cable modem. Usually the blips are not enough to cause streaming failures as they're pre-buffered, but any live medium(Zoom, voice chat, games) suffers. I have done the typical steps including modem resets, bypassing router, etc. The pa

My internet is down. No outages. What now?

[Vegas] Why is the watchtv service so sketchy. I've tried an old computer and a new computer, hardwired to router and several channels. Fast Internet. All channels buffer after a few minutes. Specifically trying to watch RedZone and buffers too much. Even local channel buffers. Also Adobe support fo

Are you able to restore my contacts?

Live in Kempsville, Birnam Woods. We keep loosing cable and internet at the same time at night, for the past week. Called Cox, can not get a answer, all you get is a can message from a recorded type response. SO FRUSTRATED!!!!!!