Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Horrible Internet speed

My download is FINE at 900Mbps+ it will occasionally drop to 400Mbps on a speed test but upload is constantly dropping from 10Mbps to 0.01Mbps and its leaving me unable to play FFXIV, Fortnite and even stream some youtube which is amazing at having 950Mbps download and youtube manages to buffer out

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Latency issues with League of legends San diego Area.

I've reset my modem/router. Even bought a new one. I'm on Ethernet connection. Have good download speeds. Not sure where to go from here. I've also tested multiple Pc's.

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Aw, Snap!

if ii had a dollar for every time i got this message i could move to somewhere i didn't have to use cox! why can't cox keep their pathetic site up? it's only webmail. i am so sick of having to log in again.

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A reply is not a discussion

So, I registered a complaint about service downtime and its impact on students around Arizona State University. A moderator responded to my complaint and said all the right things that sometimes these thing are un aviodable, etc, etc ... But turned off replies in the discussion. Rhetoric does not re

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What is going on with Cox in Tucson Arizona?

random outages every day and noght for the past two weeks in tucson AZ. No communication from Cox, and concurrently cox have stopped putting customers through to speak to a person. This is negatively impacting my work big work! People rely on their internet, these outages are a serious issue, and Co

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Account and EBB program

SINCE JULY I have had to have multiple days lost from.qork because you cannot connect with the correct people they the number or chat. I am accepted into the ebb program Cox removed it after 3 months and a disconnect several loud conversations with incompetent reps (which is cox fault they are not t

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How do I get Customer Service

I have tried to chat: after 15 minutes of waiting I am told to call a number. I call the number and after waiting half an hour I talk to someone who tells me to call another number. I call another number and the person says they cannot help me and no one there can. I have spent 3 days trying to get

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Tripping hazard

Yesterday, a cox contractor came to install cox cable next door. They left garbage laying around and cables exposed on my property that poses a tripping hazard and legal liability. Whom do I contact to have this resolved before an injury occurs?

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How can I get service to my basement?

How can I get service to my basement? My house has 3 floors and the router is on the top however we get inconsistent connection downstairs in the basement level.

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