Internet

Our internet drops off frequently

Since the Cox internet did not play well with my other modems and they offered it for free, I use Cox's Panoramic Wifi Modem. I wanted to access certain services externally, so I went to setup Port Forwarding. Many past equipment I've used do not separate out Port Forwarding and Port Triggering. The

Can I get an extension to return old devices

My roku TV model xxxx2589, an older one, won't connect to our new cox wifi box. We've factory reset the tv. We split the cox bands and unsplit them. We've restarted the router and even changed the wifi name to have no special characters and nothing seems to get this TV to detect this network. We cal

It’s have been 48 hours since I got the notification about an outage on my area. I need wifi for work and school. At this point they’re just playing with us. Ocean view Ave.

Our internet has been down for over 24 hours (starting before 11:30 Monday). The text updates have basically stopped. There were 3 different estimated times yesterday that service was supposed to be restored by. Obviously they were wrong. The last text we received was just ‘it’s taking longer than e

TWO TECHS , still having the SAME PROBLEM, my internet keeps on lagging why aren’t they telling me anything about it I can’t do a speed test and internet check cuz my internet goes out

Im trying get an extension on my internet bill

In the app, the port forwarding feature says, "Feature currently disabled. Please contact us." I contacted customer support, and they initially told me that Cox does not support port forwarding. However, they then sent me a instructions on how to set it up before telling me cox doesn't support it. A

When does my Internet usage reset?