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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Internet Usage
MY internet usage in my house has double all of sudden and since ive noticed ive tried to use less and it stills seems im using double the amount and my needs have not changed. i feel like its time for a change.
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Wickenburg Office Closing
Bad Decision Cox - closing the only real contact with COX. As Wickenburg is growing fast, Cox decided to Close the local office. Betty who runs the Wickenburg office is Great and we'll miss her and having a convenient local office. Not happy about Cox closing our local office and probably will chang
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Packet loss in Gainesville Florida
Starting this week, I've increased packet loss a few times an hour. During these times, I'm not seeing DOCSIS channels resync, nor am I seeing my Arris SB8200 report any connectivity loss. This even happens overnight, and it also interferes with a Cox.com speed test when the packet loss is happening
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US.Battle.Net connection issues with COX customers
Been experiencing issues connecting to US.Battle.net servers since 11 April 2019. A tracert seems to indicate some latency at the 10th hop. Tracing route to us.battle.net [24.105.29.40] over a maximum of 30 hops: 1 2 ms 2 ms 1 ms 192.168.0.1 2 16 ms 10 ms 9 ms 10.3.96.1 3 12 ms 12 ms 13 ms 100.126.4
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Internet keeps dropping and help desk and techs are not able to fix
For nearly a week now I have been getting outages. This happened last month then stopped, and was happening a few months ago for a few weeks. It's been really annoying. Call center keeps having me swap modems. I've also replaced my router. They've had a tech out and he said everything tested good. (
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Gigablast only getting ~600 Down
Upgraded this week and I am using the provided panoramic modem from cox. [Docsis 3.1] Drop from road directly to the modem no splitters. This is confusing because i'm the only user on my street with internet.... [rural area] [Upload is 35 which is what it is supposed to be] All connections are stric
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Panoramic gigabit SLOW ....
Installed Panoramic gigabit in mid-May (with Pods) and achieved 347mbps maximum download. Never higher. Since then I'm averaging only 25mbps DL! Called support many times and always get nothing except the standard "reboot your router". Any thoughts on a fix? Any opinions on another ISP?
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Consistently inconsistent modem connection
Over the last several weeks there have been multiple outages in our area confirmed by support and my online account indicating a message. In an attempt to improve my service, I upgraded to Gigablast and purchased a new SB8200 DOCSIS 3.1 modem, the outages are frequent enough that one came up when we
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One particular external IP address becomes inaccessible three minutes after router reboot
As of Friday, July 17th, I am unable to access one particular IP address / website from my home network. Hardware: Technicolor CGM4141 The site is accessible from all other non-COX networks. The IP address is owned by Shopify, and hosts major sites like Dressbarn.com. If I reset my router, it is acc
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Wifi extender wcb6200q stopped working when I upgraded to gigabytes
Okay here's my situation I was on the preferred 15 0 panoramic plan and recently switched to the gigabyte panoramic modem and I had a Wi-Fi extender in my guest home that had a cable wire hardwired to it to receive Wi-Fi out there. And the extender has stopped working Cox doesn't supply them anymore
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