Internet down again

Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and do not want to see you go. We'd be happy to help. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!

-Julian

Yes, Ours started around a month ago here and there going out. Now, it's multiple times a day. They were out 2 days ago for "maintenance" and now the service is way worse. 

This is so freaking rediculous…. Cox never communicate with their customers regarding when an “update” will be taking place… I was SUPPOSED to start work at 4:00am today and of course when I attempted to log onto my desktop I get an alert that I don’t have internet…. And this is repetitive without an explanation. I’m going to look into getting service with another provider IMMEDIATELY 

Agreed with above. Moving to verizon this friday and canceling this horrible service. I work from home as well and have been blasted for 2 late projects this summer because of weekly outages. No explanation is not acceptable at home or in business. Very disappointed.

Yeah mine is currently down and has been down since at least 3am this morning when I woke up to use the bathroom. It's 10:27am now and it's still down and not scheduled to come back on until 12:49pm. That's if it even does when I checked at 7am it said it would be back on at 8:49am which did not obviously happen. Third time this week alone that the Internet has gone out in the middle of the night. You can get no answers from them and they will not give you a discount. I'm checking out starlink. If gladly trade low latency for better consistency at this point. It's kind of odd because when I lived in Colorado I had Xfinity and I can't remember a single time that it went out over the 3 years I had Xfinity. Cox goes out on a weekly basis. 

Yes. I will look for another option too