1 Message

Wednesday, August 20th, 2025

Outages

So tired of the outages.  Happens way too often . It’s a least once a week and sometimes twice a week.  Hours to get service back. Should get credited for this. I wonder if T-mobile is better ? 🤔🤔

Oldest First
Selected Oldest First

1 Message

1 month ago

Same. I live in Arizona and I've been a long-time customer. The past couple weeks, constant outages. And terrible customer service on top of it. Everyone gives you a robot, automated answer. Does Cox even have real people helping with support anymore?  I'm looking for a different company to switch to. 

(edited)

1 Message

@Tazdevilds​ me too. I’m in Az and my internet has been down since Sunday and tech can’t come until Thursday. I’m looking for better service too! 

(edited)

1 Message

1 month ago

Ditto!!! Ours was down yesterday and now again today. Not expected to return until after 9 PM very frustrating when I work from home we should charge them when their service is down.👍

1 month ago

Daily outage in Pensacola Florida. FIX the problem Cox!!!!!!

That's 2 today 8/20/2025

Moderator

 • 

859 Messages

We certainly understand how frustrating outages can be. We would be happy to review your account for an adjustment. Please email our team at cox.help@cox.com for assistance.
-Brian

Recent Discussions

View More

Loading...