1 Message
Worst internet service
Cox has been the worst internet service I’ve ever experienced. Outages happen frequently in my area, and it often takes hours for the service to be restored. On top of that, the customer support staff is unresponsive and unhelpful.
As paying customers, especially those of us who rely on stable internet to work from home, we expect better service. These constant outages disrupt my work and affect others in my household who need the internet for their jobs and interviews. It’s incredibly frustrating and has a significant impact on our daily lives.
JulianN
Moderator
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293 Messages
1 month ago
Hello. I'm sorry to hear about ongoing network issues in your area. I understand these can be very disruptive, especially when working from home. I work from home as well and know the need of a stable connection. We'd be happy to investigate this matter for you. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
-Julian
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darryle07281
1 Message
1 month ago
Same. Very frustrating. If I find anything better, I'm gone, and I've been a customer for quite a few years.
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