Visitor

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1 Message

Saturday, July 25th, 2026

Issues with the app and website

So I just started internet with cox today and Im not able to view the internet online or in the app. How can I fix this?

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Moderator

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884 Messages

27 days ago

It sounds like the account may not be fully activated on our end yet, so you are not able to see your specific account info yet. Please email us at cox.help@cox.com with your name, home address and these same details so that we can take a closer look into this.


-Brian

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