Internet

It seems like every night for the last month my internet goes out almost like clockwork at 7pm. And then once the internet restores my cable channels still don't work. This is getting so frustrating. I'm paying for 1G and I'm only connected half the time and less time for the TV. I do remote work an

I am on the 1gig plan and suddenly last month my usage quadrupled! And I went way over. Never before have I even come close. Nothing changed in my household- no new devices and just 2 adults. One of which works full time we don’t stream all day long and are not gamers. Support was absolutely no help

My wired devices are reporting not connected in the router app and are unreachable on the network seemingly at random.

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

I am submitting this forum since I have been having consistent issues with my internet speed, everytime I reset the modem the internet speed for my devices will go back up to the 500 mbps speed andafter 5-10 minutes I have issues of the speeds going back down to 20 - 30 mbps, this has consistently h

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if you live in gainesville and the house you rent doesn't have access to fiber you're boned. coax for you and there is only one provider and they don't care AT ALL if your speeds drop and if you're using a 30+ year old technology for internet. they love the status quo and they have no incentive to c

I scheduled termination of service with Cox for 22 Jul 25 due to my upcoming military move. I wanted to transfer Cox to my next duty station, but they do not service that area. Unfortunately, the day I scheduled the cancellation, my internet throttled down to an unusable level except for the most ba

I've had Cox for a while now, then suddenly they schedule a maintenance the area so my cox went off for a bit, but it came back on when it was done, but now my CoxHotspots don't show up despite the settings for Cox Hotspot being enabled, I've tried talking to support but they didn't solve my problem

Just had a Cox CGM4981 installed a few weeks ago. Printer won't connect, says printer MAC may be filtered. Seen several posts about issue, but no help. Can I turn off MAC filtering? No info from Cox on how to access this setting for turning off, or for adding to a "whitelist". Can anyone help?