Hi, there. I'm really sorry for the service issues you're having with your Wifi pass. I want to help. To begin, understand that the connection will say "no internet" under the SSID as it is authenticated by a portal. If this is not the issue and you are not getting the login screen when you open your browser, try disabling Wifi on your device, wait five minutes, then enable Wifi again and retry. If this does not help. please reach out to us on Twitter at @CoxHelp, or visit us on Facebook at https://www.facebook.com/coxcommunications so that we may be able to look at your account for you there. -Chris
ChrisJ2
Moderator
•
579 Messages
17 hours ago
Hi, there. I'm really sorry for the service issues you're having with your Wifi pass. I want to help. To begin, understand that the connection will say "no internet" under the SSID as it is authenticated by a portal. If this is not the issue and you are not getting the login screen when you open your browser, try disabling Wifi on your device, wait five minutes, then enable Wifi again and retry. If this does not help. please reach out to us on Twitter at @CoxHelp, or visit us on Facebook at https://www.facebook.com/coxcommunications so that we may be able to look at your account for you there. -Chris
0
0