Internet

Anyone from Arizona having this same issue? My WiFi service cuts out for 10-20 seconds every 5-10 minutes. Reset everything, unplugged everything, cables are tight.

I was enrolled in easy pay without authorization. After stating this cannot be done by Cox, the Billing team indeed confirmed to be the case. I was told an escalated individual would call me but never did. Auto enrollment without authorization is a federal regulatory incident subject to fines and re

Early in July, a power surge/lightning strike killed my modem and router. Since then, after getting a new modem and router, I have experienced severe packet loss of around 30% on weekdays on a nightly basis primarily between the hours of 7-8 PM. I experience the issue on multiple devices, and I conf

My internet connection has gone out again. Fourth day in a row.

There has been zero help understanding why there are nightly occurrences of internet outages. Zero proactive communication and apologies. for the amount I pay each month this is a travesty

I had a great experience working with Tario! From the start, he brought great energy and took the time to actually get to know me as a customer, which made the entire experience feel personal instead of just another transaction. He not only helped me save money on my internet service, but also helpe

Yall need to refund me at least one full year of internet charge , or give me a full year of free WiFi for a whole year , I can’t play any games , constant outages and yall scamming me of my money , so I expect to get refunded the amount or have a notice that I get a full year of free WiFi in my ema

I live in the Scottsdale, AZ area and this past week there have been constant service outages with no long lasting solution. Is anyone else experiencing this issue? This is becoming unacceptable, especially considering how much the services charge. Does anyone have a recommendation to Internet alter

Tree knocked out utility pole Sunday morning. Electric crews arrived asap to reconnect our service. However COX didn’t want be bothered to support their contract until Monday. Why???

The Wi-Fi goes on and off sometimes you can connect if you can’t.