Internet

Greetings!, Every since I have lived in my current apartment complex, about 2 years now, the new panoramic modem (CGM4141COX) reboots itself about once a week, sometimes once every two weeks if I'm lucky. I have had two panoramic modems of same model I believe since moving here and they both have do

For the past few months I have been experiencing packet loss in every game I have played on a wired connection and it makes any game unplayable. I believe it to be an issue on the end of cox because it doesn't seem to be a single game occurence. It happens across every game played. I used traceroute

Trying to port forward. And it will let me do it but not in the method im wanting. external(1234) -> Internal Port(4321) (192.168.x.x) for example all my old routers allowed me to set whatever external port i wanted and route it to the appropriate internal port number. Ive searched everywhere and it

Anyone else getting this or is it just me?

Lights are on, Cox can see me online but, when I try to log in, it asks for spectrum activation sign in. I’ve never had spectrum. I was on the phone with support for 29 mins only to be hung up on. I work from home and have been unable to do so for a WEEK! Someone help me please

I upgraded to Gigoblast with Panoramic Gateway about a month ago. Since that time, I have had nothing but problems. My televisions are all smart tvs and I must reconnect them daily. Also, I have not gotten speeds above 240 mbps. Honestly, my previous service was much better for less money. I've trie

For over 2 months, I get safe email sent to my spam. Why? And what can I do to stop it? Below is a screen shot of the source. Ok, my curiosity has gotten the best of me! For the last couple or 3 months, all email from CD Notifications, except Messages, go in my Cox (internet provider) spam folder. W

If you're seeing CM-STATUS Event Type Code 16 messages in your modem logs, based on the paper I've linked below it looks like those messages indicate noise on the OFDM channel. When you see CM-STATUS Event Type Code 24, that means the noise has cleared up. If I'm reading this correctly, as long as t

I upgraded my modem to CM500 and saw blinking green light on downstream. Looking at modem logs, out of 16 channels, only 14 are locked. Also i have seen by the end of the day my modem speed goes down to 3 Mbps and eventually resets (I should have 150 Mbps down) I upgraded my modem, to no luck. Also

Had a stable connection for about 2 weeks after the last tech visit. Of course they identified it as a problem in the plant and not with my equipment. They traced it to a neighbor who had connected an old/defective coax cable. Today we're back to packet loss and T3 timeouts happening multiple times