Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Internet
Topics related to internet devices, our services, etc.
10.1K
Pinned Posts
Closed
Pinned
Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
Discussions
3.6K
0
0
Man and women breaking our Cable boxes in the alley. There is no where to report
911 has been called and Cox knows there is an outage, but I want to alert someone at Cox that its a male and female breaking the Cox boxes in the alley. No where does it allow me to do it.
Discussions
33
1
Unknown iPhone 14 with changing MAC addresss
Hi All! Throughout last week and this week, I have noticed that an unknown iPhone 14 has been joining my Cox network. Each time it re-joined the network, the MAC address changes. Is this a feature of the free Cox Wifi for Cox customer or is it a bug? How can the device be prevented from joining my n
Discussions
33
2
0
Coax lines
I don’t believe I’ve ever had. My outside lines looked at all of my Internet, keeps freezing or dropping. That includes Internet and TV all throughout the day and with those coax cables, being old and the summer heat shouldn’t Cox do routine maintenance? when I call in all they wanna do is troublesh
Discussions
41
1
0
Data overage
I am being charged an extra 100.00 for data overage. I didn’t don’t anything different and all of my previous data usage information is consistent each month. Look at my usage history and it is always the same. And also service wasn’t working numerous times during the cycle. One day it was down for
Discussions
36
1
0
Schedule WiFi shutoff for whole home
How do I schedule WiFi shutoff to my entire home without setting a schedule for individual devices?
Discussions
33
1
0
Fix the internet issue
I can’t enjoy gaming yall focus on trash ads but don’t care about fixing the issues , I can’t game and can’t use the internet on my phone the only device that works with it’s with the Roku so idk why the ad says up to 7 devices if it only works with 1 device please for the love of god fix it
Discussions
37
1
0
Give us an update on the outage
It’s been more than 35 hours of no service, what’s going on?
Discussions
29
1
0
It’s 8:14 am 14 mins has passed
14 mins has passed and so it’s 8:14 so since 8 am my internet is still acting ducking slow can yall ducking work something out to fix the lag or not so I could switch I got no feelings to switch to a working provider like dead fr , I get it yall like the money but jeez do something useful
Discussions
35
1
0
