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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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parental controls pause internet
We've now entered the phase of life where we need to set time limits on tech use for our tweens. I set all that up today via the app (assigned everyone's tech where it goes + applied time limits + "pause the internet" when those limits have been reached. Cool, except after the allotted time / usage,
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Unable to connect to CoxWIFI
Hello, I’m currently having a problem, no devices I try to use will connect to the public WiFi, I’ve tried too connect between 2 devices and I am unable too, when I try with my phone I can’t even connect too the network, I’ve tried removing the saved connection and rejoining but that still didn’t wo
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Worst internet service
Cox has been the worst internet service I’ve ever experienced. Outages happen frequently in my area, and it often takes hours for the service to be restored. On top of that, the customer support staff is unresponsive and unhelpful. As paying customers, especially those of us who rely on stable inter
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Too many outages and no other options
I pay my bill on autopay every month without fail, but in return I get an internet service that’s completely unreliable. In just the past few days, I’ve had three outages that I know of — and I’m sure there have been more when I wasn’t online. It’s beyond frustrating to be paying full price for a se
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Communicate
Why don't they tell me that they are going to do a maintenance???? They cut and that's it? I work at night with the internet, LET ME KNOW FIRST!!!!!!!!!
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Poor Customer Service
I called and cancelled my Cox internet because they were taking advantage of me. I was getting charged $80 for very poor internet service and may I add cox has gone up in price at least twice while I've been with them (over the span of 2-3yrs) and service has not gotten any better. They make it so h
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Outages
So tired of the outages. Happens way too often . It’s a least once a week and sometimes twice a week. Hours to get service back. Should get credited for this. I wonder if T-mobile is better ? 🤔🤔
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Data usage too high . Overage ridiculous
10 days into my billing cycle I'm already getting notices saying I'm 50% used of my data there's just no way something's going on I don't know if you guys are trying to press people to upgrade or what but it's crazy there's two people in this house I don't know if all the commercials going on I don'
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"Something went wrong" error when running "Test your whole home network" on Cox Panoramic WiFi router
"Something went wrong" error when running "Test your whole home network" on Cox Panoramic WiFi router Upon executing the "Test your whole home network" function on the Cox Panoramic WiFi router, an error message was generated. Despite multiple on-site visits from technical support personnel, the iss
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Port forwarding troubles
I'm currently attempting to port forward my router, however whenever I hit the button in the Cox app it keeps telling me to contact support in order to manage my account. It redirected me here.
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