Visitor
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1 Message
StayConnect Wifi
I keep seeing this when there are outages that last 7 hrs like last night. After some research it looks like you need an add on to the router? What’s the price or this monthly? I don’t understand why I pay for internet but yet need a backup internet.
NicholeC
Moderator
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870 Messages
24 days ago
Hi mainebutler04,
I'm sorry to hear you experienced an outage. If you're still having any service troubles, please email us for assistance at cox.help@cox.com. Here is some info and pricing on StayConnect, with eligible service and equipment: https://www.cox.com/residential/internet/learn/stayconnect-wifi.html
Thank you.
-Nichole
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