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Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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Outage is almost every day for the last two weeks las vegas

We have been having outages at least twice a week for the last two or three weeks, which is affecting my home business. What is going on with Cox lately? I am in Vegas

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Ring security

My Ring alarm security camera, smoke detector, base and doorbell goes offline every night. The wifi in the house to other devices like our phones are full signal and working just fine. The Ring system also works just fine during the day until around 11 or midnight and all of Ring system goes offline

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Just ordered service

I just ordered service in the store. I was told it was ready to go. I got home connected the modem and no internet connection.

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Been 4 months for Cox installation

I paid over $5,000 to Cox to have high speed run 3 houses down from my house (since we didn't have it before). The Cox construction planner and his team were quick to collect my money, but do not answer my emails, texts, or calls anymore. I do not know where to turn as my local cox store doesn't hav

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Intermittent Internet issues

I just started having again intermittent issues with my Internet. Is someone looking into this?

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internet has been slow these past few days

I don’t know why but I keep getting disconnected from my games cause the internet is taking a shit. I pay for 1gig inet and on my speed tests it says 50up and 30down. it’s been like this for the last few days it’s even worst at like 12midnight. what’s going on ?

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Lower bill

I would like to find out a way to lower my bill before I go with another company

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Service

I’ve paid bill still not working

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Man and women breaking our Cable boxes in the alley. There is no where to report

911 has been called and Cox knows there is an outage, but I want to alert someone at Cox that its a male and female breaking the Cox boxes in the alley. No where does it allow me to do it.

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Unknown iPhone 14 with changing MAC addresss

Hi All! Throughout last week and this week, I have noticed that an unknown iPhone 14 has been joining my Cox network. Each time it re-joined the network, the MAC address changes. Is this a feature of the free Cox Wifi for Cox customer or is it a bug? How can the device be prevented from joining my n

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