Visitor
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1 Message
internet has been slow these past few days
I don’t know why but I keep getting disconnected from my games cause the internet is taking a shit. I pay for 1gig inet and on my speed tests it says 50up and 30down. it’s been like this for the last few days it’s even worst at like 12midnight. what’s going on ?

Shaun_A
Moderator
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132 Messages
2 months ago
Hello there. I am sorry for the service and speed issues you are experiencing. A lot of things can be a factor into why your speed and connection could be the way it is. We can take a look to see if there are any issues with the signal from this end. Can you email us at Cox.Help@cox.com with your full name and complete address? I would like to investigate this issue for you.
-Shaun
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fernando1110060
Visitor
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165 Messages
2 months ago
Dude I hope you reply back to me cuz it happen to me everyday for the past 10 MONTHS they say it’s the “node “ acting up but I’m pretty sure they aren’t gonna help bc they only care about the money and themselfs so it’s best to go into the cox store and ask for a reason if they can’t come up with a solution or something helpful it’s best to switch to a different provider if your area can , I can’t play BO7 cuz I lag out I can’t play apex legends cuz it lags I can’t even stay in a party chat without lagging out it’s so painful don’t listen to the bots on here asking for email they aren’t useful , please just go in person
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