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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Email address to send in copies of my chat with live rep
After years of mixed reliability and service, constant pricing increases, I have decided to leave Cox, we have been with Cox over 30 years. I tried to simply cancel using online chat. I talked with a live agent, who as absolutely terrible. This individual kept me in chat for 24 minutes, simply to ca
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Day 2 of asking cox to fix the node
Day 2 of asking yall to fix the node can’t enjoy gaming at all so please
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WiFi out for the next 4 hours
Notice from cox cable saying WiFi out until 6:25pm , that is 4 hours from now. It is expensive paying for WiFi. Will cox prorate my bill and give me a discount? I’m paying for a service I am currently not getting.
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Notice of unreturned equipment
I am a first time COX user. I had a router and 2 cable boxes installed on May 23rd. I keep getting notifications that I need to return my router or I will be charge. The router number in question doesn’t even match the one that was installed in my home. I have not been able to get a live person to h
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3 days to get a tech
Is three days a proper response time for tech to respond to an outage at my house? Go thru troubleshooting and no outage in my area. Modem powers. Boots and then goes into flashing green and stays there.
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why am i going over my data usage all of a sudden cox cable?
I keep going over data with only 2 rokus on 1080p not 4k . I'm 61 and mom is 83 we don't game. We just moved into an apartment . We moved do to home fire. At my home we used 3 rokus 3 phones 1 smart tv 1 ipad and a wired computer and only used 550 gb we as of today used 1200gb with 3 days to go . I'
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Another outage
Once again, our Internet and tv service is out! This is the worst cable service I’ve ever had!
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Connection issues
i pay almost $150 a month for internet and it never works. My phone runs faster, calls run smoother using regular phone data and WiFi off. I’m genuinely getting frustrated. Why pay for WiFi if it never works. Cox sucks.
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