Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Internet
Topics related to internet devices, our services, etc.
Pinned Posts
Closed
Pinned
Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
Discussions
3.4K
0
0
Closed
Bridge mode suddenly breaks router function
So I have been running my Panoramic Gateway in Bridge mode without any issues. I do not need or want the wifi from the modem. 2 nights ago, all my wireless network suddenly broke. No configuration changes on my end. They sent Tech out today, and the first thing I mentioned was the router was in brid
Discussions
1.2K
0
0
0
Closed
Modem or router problem?
Hello all, My TP Link router crashed. Brick kept restarting every 10 seconds. So I went back to my old DLink DIR615. The modem from Cox is a Cisco DPQ3212 from 2013. Since I did that, my internet keeps going out every 5 to 15 minutes. I think it's the router re-booting, but not sure if it's the Cabl
Discussions
2.8K
0
0
0
Closed
Slow!
Every time. It either disconnects or is super slow. Very poor performance. I'm so fed up and unfortunately cannot switch to another provider.
Discussions
453
0
0
Closed
Am I being hacked?
My connection is so slow I did a traceroute. The first hop from my router is an address in the ocean off Africa, it is really slowing me down.. doesn't matter where I'm going that is always first hop. 10.141.88.1 I have a png of the whole route if it would help. https://gyazo.com/d5a83e98a2f5e3b93dd
Discussions
1.4K
0
0
0
Closed
Need Advice on Cable Amp Install
Hello I researched the below critical error I'm getting on my modem due to noisy upstream cable issues. I have no splitter, attenuater, etc. I'd like to install an active return cable amplifier, but there is only one cable coming into my house from the outside junction box. I thought for the amps, y
Discussions
1.1K
0
0
0
Closed
Email bouncing that I know is good
I'm sending a group email that goes through to everyone except one person on Gmail, which I get reported back ad not deliverable. Other Gmail addresses go through fine. Why?
Discussions
1.7K
0
0
0
Closed
100 Mbps plan getting 30-40 Mbps
So, after hours on the phone re-negotiating plan, we finally are set. Last couple of days have noticed a bit of lag on downloading basic photos, etc - not even video. Started doing download speed tests - all are in the 30-40 Mbps download speed ... upload consistent at a solid 10 Mbps. Downloads use
Discussions
988
0
0
0
Closed
Aris SB8200 unable to connect to internet even when all lights are solid and correct MAC and serial number in the Cox system.
I am a new customer and I am trying to use an Aria SB8200 that I had previously used with Xfinity. I factory reset the modem and it boots to completion showing all solid lights, but I am still unable to connect to the internet. I am able to reset my router through the Cox web service. Was on the pho
Discussions
575
0
0
0
Closed
Valorant ping is disapointingly high
Hello, I've been playing Valorant for 2+ years now. I live in the Northwest Arkansas area where the ping on Texas servers is usually 50-60+. I have to connect to Illinois servers to get at least 30 ping on their servers, but even so it shouldn't be 50+ ping on Texas servers. My friends have AT&T for
Discussions
475
0
0
0
Closed
Port Forwarding still blocking ips
So I'm hosting a minecraft server for me and my friends, but one of them got there IP banned by the automatic security system, and I can't unban them, nor find out information how, my other friends were approved just fine, but after deactivating the security, he still can't join, so I was wondering
Discussions
1.5K
0
0
0
