Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Internet
Topics related to internet devices, our services, etc.
10.3K
Pinned Posts
Closed
Pinned
Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
Discussions
3.7K
0
0
How do I get updated router?
My router keeps cutting out and blinking. It's not connecting anything sometimes. How do I go about getting an updated router since mine is 5 years old and acting FUNKY?
Discussions
48
1
0
Cox Internet Service crash 5/24/26
Cox internet service crashed for several hours 5/24/26 in West Springfield, VA. When it finally came back up my network/IP address were gone for wireless connections. Before it crashed I had just finished listening to a program online. I received text messages from Cox three times that they were hav
Discussions
65
1
0
Motorola is NOT Motorola!!!
FYI, if you see a modem on the shelf at a store that says MOTOROLA on it, it's NOT a Motorola modem. Zoom Telephonics secured an exclusive, multi-year trademark licensing agreement with Motorola Mobility., and slapped the name "MOTOROLA" on their (Zoom Modems) and other pieces of equipment. ARRIS pu
Discussions
42
0
0
Cable Modem Critical Problems MB 7621
I’m receiving these errors from my event log in Motorola MB 7621 ( 2.5 years old). Warning (5) Dynamic Range Window violation Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out Warning (5) DHCP WARNING - Non-critical field invalid in response Critical (3) No Rangin
Discussions
66
3
0
Why is it so hard to get service to my new house
I've called and message cox 4 times now to try and set up service to my new address and they keep saying the same thing its not serviceable yet have to place a work order to get it out there and I've done that had the order number a well and they say i can check the eta from it and then when i try t
Discussions
31
1
0
Internet
Internet isn’t working but cox app says there are no issues. I’ve been resetting and troubleshooting and unplugging. Still nothing
Discussions
61
2
0
Cox Voice - a new no dial tone thread
old timey issue - no dial tone. Background. I have Cox fiber, ONT on the outside of the house. Cable runs up to the network panel in the MBR closet. I plug that into an Eero gateway router. Then I go from the eero to a dumb switch to breakout ethernet to 6 ports around the house. All as been working
Discussions
104
5
0
Modem Restarting itself
There have been no legitimate problems with this modem-router, but it is when I'm in the middle of doing something and it decides to do this. This has been an off an on thing since I've gotten it and I assume there is some sort of silly trigger that I can't see and turn off for this to happen. Essen
Discussions
41
2
0
Redundant notifications
I know no one cares(at Cox) and this forum is just on life support until the switch over, but why do I get notification of my own posts? Is there any way to stop that?
Discussions
45
2
0
