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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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(Update) Bought a Router/Modem on bad tech suggestion. Should I use new router/modem and replace a Netgear C3700?
I bought a TP-Link AC1750 (Archer A7) and a Netgear CM 600 from bad advice from COX tech support (thread here). Chat support suggested my C3700 was at its end of life and needed to be replaced. The problem was my wiring. After getting techs here to address my bad wiring, my signal improved and my WI
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ACP customer with 100MB download and up to $30 per month
Here is the link for the news. https://www.whitehouse.gov/briefing-room/statements-releases/2022/05/09/fact-sheet-president-biden-and-vice-president-harris-reduce-high-speed-internet-costs-for-millions-of-americans/?fbclid=IwAR1Y4JPbe-WG0dCh-LWRl3cZYJf63Iao8ptXSgslv1oFdnziE4i_ltSQSs8
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Why did you cancel my setup? You sent out a patch cord about two weeks ago. There is a cable coming out of the ground, just need the box on the side of the building. You were supposed to due the install outside and I was suppose to do the rest inside. I un
Why did you cancel my setup? You had sent out a patch cord about two weeks ago. There is a cable coming out of the ground, just need the box on the side of the building to be installed. You were supposed to due the install outside and I was to do the rest on the inside. I understand that you can't c
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Data Usage Limits
Cox...please consider removing the internet data usage limits since more people are working from home and kids are out of school.
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Second cable line from pole to second lot?
My wife and I work from home and have considerable bandwidth needs. I currently subscribe to gigablast but would like more bandwidth (especially upload). We are willing to pay for multiple cable internet services (mainly because we don't yet have Fiber in our area) but after speaking with multiple C
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Near Constant Rubber Banding in Online Games
Since moving to my current apartment and having Cox as my ISP, I have been unable to play online games without near constant rubber banding and stuttering. I am hardwired in on my gaming PC, and have even upgraded my router, modem, and all ethernet cables. Attached is a sample from PingPlotter when
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Refunds
My internet was out for about 5 hours today. I missed a zoom meeting. When service was restored I got on Chat with Oliver. I was told my outage would be reimbursed to the amount of $8.42. Is that what Cox thinks my time is worth? Service in my neighborhood has been spotty for a month and apparently
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What internet package is recommended for 2 students who will be eLearning at the same time I am working from home? We have three devices that will need to be on Zoom Meetings at the same time.
Service Recommendations for Work and School from Home
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Internet Speeds Capped for Months
I have been paying for Gigablast internet for just about a year now, but the last 3-4 months my WiFi speeds have been capped at just under 300mb/s. I called Cox Support a couple times when it began and all I was told was that the nodes are "oversaturated" from increased data usage of nearby people.
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Trying to Understand rg-11 Coax cable
I'm going to be replacing my coax cable running from the street to my house about 100ft. I Currently have a Gigablast plan but Im no where close to gigabit advertised speeds. So I'm thinking about running RG-11 (Series11) cable ti minimise signal loss.I was going to bury the cable in grey conduite a
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