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Tuesday, May 26th, 2026

How do I get updated router?

My router keeps cutting out and blinking. It's not connecting anything sometimes. How do I go about getting an updated router since mine is 5 years old and acting FUNKY?

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547 Messages

1 month ago

Hi, there. If your device is a Cox provided Panoramic gateway, you can bring it to a Cox solution store to swap it out. If there is an issue beyond your router, you might consider sending us a message and allowing us to look at your connection for you. Reach out to us on Twitter at @CoxHelp, visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. We're there 24/7 and glad to help. -Chris

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