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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Non-Competitive Pring
My bill, for 500MBS internet only, will got up to $104/month August 24th. Cox’s competition … Cityside, which is installed on my street … cost $80/month for 1GBS. When will Cox meet the competition, or should I just switch to Cityside Fiber now!?
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Internet dropping offline nightly
Our internet has been dropping offline nightly for the last two - three weeks. Has anyone else having this issue? it is very frustrating!!
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Paymetn
I don’t know how I owe 95 dollars when I made two payments for may $15 and $55 now it’s saying I owe &95
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Tired of outages
It’s every other day. I deal with an outage with Cox. If the wind blows, there’s an outage with Cox. And it doesn’t last for 20 minutes. It lasts for hours. I work from home. Why every other day there’s an outage?
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Connection interruption
Does anyone know why we are on day 4 of service interruptions?
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RIDICULOUS PRICES
When are we going to see a break on your ridiculous service prices from you guys, it also looks illegal to rip people off this way, it is literally impossible to talk to you guys and when we do simply don’t give a crap about the abuse..
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Wife Extender and Continued use even during power outages
▼ Spoiler Has anyone gotten or used the wife extender with the 4 hour batter pack in case of loss of power or network issues? They are trying to sell me on $7.38 per month plus $50.00 deposit. My thoughts are why should I pay "insurance " on a service that should always be working. Im not going to l
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Collections
After being a Cox customer for 10+ years, I transferred my service through the Cox app when I moved houses. After the move, the new service kept giving us “Welcome to Cox” messaging, which in hindsight should have been a sign that something had gone wrong with the transfer. A few months later, I sta
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High Pwr (dBmV) levels on modem?
I recently took a look at my pwr (dBmV) levels and noticed the appear to be quite high. Is this a normal range?
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