Internet

I applied for the senior discount, what must I do to receive this?

Will this work with my Cox Internet? TP-Link Deco 7 Pro BExxxx Tri-Band

The past week or so I’ve been receiving notifications from the Cox WiFi App that “suspicious content on (device). Tap to view. Only unblock if you trust the site”. The part that has been weird is we will receive these notifications when the device is turned off. Any ideas on what’s happening?

Hello, I am writing to formally report a serious customer service and escalation failure that occurred today, a few hours ago, during a technical support call regarding an internet provisioning issue. I have been a Cox customer since the early 2000s, and this experience was well below expectations.

Over the last 2 years, I spent time dropping services to lower my bill from 167 a month to 139.99 per month. Today, I got a notification tell me "Good News, we have new plans for you on a plan you can afford". How is raising my price good news? I only have internet, and now you want 180 a month for

I am posting with no exaggeration. For the last two weeks I have been experiencing intermittent outages daily. When I check for outages in my area. Of course there is with promised times of repair, wifi is restored only to go out again often moments later. Other times later in the day. Using Cox wif

We had an appointment for a technician to come check out the line etc at our house today and it’s now fully past the scheduled time but we have not received any notice of arrival or if they are running late. Are they still coming?

I signed up for Cox service on Wednesday, December 29th, and it's now January 2nd, and I'm still waiting for my Wi-Fi equipment to arrive. They said it would take two days, but it's been about four days, and I still haven't received it. They've already started charging me since the 29th, and I still

This is the second day in a row with a network outage. I’m experiencing an outage once a week at this rate. What is Cox doing to resolve this? It’s impossible to speak to someone on the phone and there’s never any explanation for the root cause of the problem. Many of us work from home and need reli

Cox makes it impossible to cancel service. Agents won’t pick up the call or chat. But if you select pause or modify account suddenly someone picks up. Then you say you want to cancel and suddenly get disconnected. It’s ridiculous- just let people cancel their service without a hassle.