Visitor
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2 Messages
RIDICULOUS PRICES
When are we going to see a break on your ridiculous service prices from you guys, it also looks illegal to rip people off this way, it is literally impossible to talk to you guys and when we do simply don’t give a crap about the abuse..
NicholeC
Moderator
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870 Messages
3 months ago
Hi Rafaga,
I understand wanting to save as much as possible. You can log into your account at www.cox.com to see special rates available to you, or we would be glad to help as well. You can reach us on Twitter/X at @CoxHelp, visit us on Facebook, or email us directly at cox.help@cox.com. We'd be glad to review your account and assist with any concerns.
Thank you.
-Nichole
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Darkatt
Honored Contributor
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2K Messages
3 months ago
Prices go up, but there is a lot involved with ensuring the service makes to to you and back. Equipment upgrades is expensive, and replacing cables with fiber to ensure faster speeds, increased bandwidth capabilities and more reliable service is VERY expensive!
In addition, decent technical support personnel, billing people and maintaining a knowledgeable staff gets more expensive every year as well.
I pay just under 100$ a month for unlimited phone service, local and LD, as well as 500/50 internet. I am very pleased with my service, and the price is really not out of line for what I get.
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