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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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T3 timeout then internet reboots
I get T3 timeouts 1 to 5 times a day. All different times. They have replaced the line to the house. New everything from the pole to the router. Even tried using a cox modem. I have a arris sb8200 on the gigabit plan Tried an amp booster didn't help. Speed and readings on the modem are all normal bu
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Gigablast speed
Am I the only one that has horrible Internet speed? My entire apartment is wired, except for my echo dots which are wifi. I never get good speeds. I have technician after technician out here and nothing has changed. I run a hardwired speed test from Port 1 and the max download speed I get is 390 Mbp
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Inconsistent Connection
Hi, The last couple of weeks we have had choppy (at best) streaming with our TVs. Never had problems since July until recently. We have to restart our devices/router multiple times a day to start to get connections for a small window. Why is this happening? Thanks.
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Upgraded equipment switch over
2 things I need. 1. verify this modem router is supported. 2. best way to switch to it by DIY activation. It's a arrris surfboard sbg10. Thanks.
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Problem using a new netgear extender
I was unable to connect a netgear AC Nighthawk Wifi Mesh Extender Model EX 7000m to my cox modum. Was told by Netgear tech that there were too many accounts using the wifi/ blocks the connection. This did not make any sense to me. Anyone understand or experienced this?
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Dynamic Range window violation
I have a Nighthawk 1200 modem and have been having almost daily drops in coverage which is impacting my work. is there any way i can fix this problem or am i stuck with daily drops in coverage from these dynamic range window violation errors im getting on my modem event log... can anyone help me fix
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I love my new SB8200 modem
Signal levels are good. Having 6400000 hz for upstream width an upgrade? Channel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables30LockedQAM256855000000 Hz2.3 dBmV40.4 dB001LockedQAM256681000000 Hz4.5 dBmV40.3 dB002LockedQAM256687000000 Hz3.6 dBmV40.0 dB003LockedQAM256693000000 Hz
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Help w/ SNR on new Gigablast Install
Panoramic Router/Modem w/ Gigablast Ethernet, Zip: 91913 Please review and advise on below SNR: Index30123491011121718192021222526272829333435363738414243444546159Lock StatusLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLocked
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internet connection drops daily and tech visit fee
I am experiencing internet connection drops on a daily basis, each drop lasts about a few minutes. This causes a lot of issues with work from home. I rebooted cable model and router many times and none solved the problem. My friend on the other end of the street didn't experience the issue. I checke
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sending emails
As of late I cannot send emails on Cox webmail. I can receive emails. I have a ticket on this issue with Cox tech. However I have not heard anything from Cox on a fix. Can anyone tell me how to correct this problem.
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