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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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unable to connect service
I am not able to connect service, can i cancel and sent it back?
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Misleading support and predatory sales tactics instead of technical help
I am posting to report a highly frustrating experience with Cox customer support regarding modem activation. Instead of resolving a technical issue, I was provided with conflicting information and pressured into unnecessary paid services. Sequence of events: Activation issue: After setting up my acc
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panoramic device
My panoramic device will not turn on. The light is not coming on either. I have unplugged a couple times and nothing.
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Continuous Loss of Connection Daily
This recently started about 2 weeks ago. Everyday for a few hours my WiFi goes down. Is this something that will be resolved or will I keep losing connection everyday? I pay way too much for my WiFi to be of limited use. Very frustrating with how often this keeps occurring. Anybody else experiencing
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100
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Can’t use WiFi for gaming anymore
My WiFi can’t handle gaming anymore and it’s constantly being garbage, it’s not enjoyable anymore and I need to switch to a different provider if they aren’t gonna fix it , (a tech didn’t help either )
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Packet Loss - 10.41.32.1 (5) Disconnects Per Minute
Why is it If I see it, and I ping places through the Cox network going to Dallas, Kansas City, and Denver, and the packet loss is all coming from this location, I have to wait a WEEK for someone to come to my house and verify it's not my problem. I've seen this on my network for 3 weeks, yet Cox can
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Are there WHITE “Gateways?”
Read title. Prompted for longer “description.” Read title.
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Penny Jackson
We just received our new modem to support 2 gig service I just ordered. It’s been installed but we aren’t getting 2 gigs.
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Seasonal Sevice allowed Bandwidth or total shutdown
I am away from my home 4 months at a time. My Bandwidth for that period is 18megaBIT/second. It totals 1 GB daily I believe that bandwidth is COX polling my UNT and Panoramic WIFI router as well my Blink cameras with a keepalive to the cloud. Does seasonal service just CAP BANDWIDTH? How does it act
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