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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Wifi hotspot available - no internet
There is a wifi hotspot near my work that I've been using. Lately, it's been showing available but upon connection with my phone, the internet is not available. "No internet connection". I work in a metal building with zero cellular signal and the hotspot has been my only source of connectivity for
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panoramic wifi and "CoxWifi" network questions
We were recently sent the Panoramic Wifi system to replace our old modem. We have it set up in bridge mode, to work with our pre-existing mesh wifi system. We were told that when in bridge mode the system disables wifi and basically becomes a "standard modem"--however, to all appearances the wifi is
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safebrowser.io , how can I get rid of this nonsense?
It just showed up this morning and I can't get rid of it. It's stopping me from getting into sites IK have visited in the past that I know are safe. Checked on iot and was told its a virus
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Accessing cox email through Outlook on Samsung Galaxy
When I configure my Outlook on Android to access cox email I get the following error: "Login Error The connection to your email server timed out. Please check your email settings." I have triple checked my settings; IMAP Incoming Mail Server - imap.cox.net Port 993 Smtp Outgoing Mail Server - smtp.c
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Cannot send email on iPad
I cannot send email from my outlook on my iPad. I have tried changing my password and verified the settings, but when it tries to verify, I get a message that says “SMTP.cox.net” is not responding. The settings are, Host name smtp.cox.net, user name my user name, use SSL is on, server port 465.
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Cable Modem Keeps Losing Connection
Just got high speed internet 300 and the signal keeps dropping out. It works fine for awhile then - nothing. I have spent literally hours with Cox Reps testing the line-to no avail. I have also spoken to modem manufacturer and they did tests. I even exchanged my brand new modem for another just in c
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Intermittent upload speed drops
Hello, I have the same issues pointed in the thread here: https://forums.cox.com/forum_home/internet_forum/f/internet-forum/24329/fluctuating-upload-speeds I have not made any changes to my network and the issues popped up earlier this week while trying to stream. I've ran speed test after speed tes
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T3/T4 timeout
I am receiving the following messages on my modem/router - this is the latest event have been experiencing issues for awhile, tech came out and verified signal to modem is good, states device is the issue - device is 2 years old - not convinced it’s the issue 2019-9-3, 20:41:11Critical (3)Received R
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What else could it be? Connectivity Dropouts
So I've been having problems with intermittent internet for some time now. The modem seems to take a hit a few times a day and I get one of a variety of errors. I had a technician come out and evaluate the system, and all seemed fine so he concluded that the modem must be bad. I have purchased a new
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Help me read my modem status so I can maybe understand my frequent internet outages?
Title sums it up, I'm attaching an image of my modem status that has been running for about 32 hours. The issue that I am dealing with is service interruptions that last between 5 seconds and 5 minutes. I have dealt with this issue for a long time but it is getting more frequent, the interruptions i
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