Internet

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Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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macOS is billing me after discharged bankruptcy

I live in a residence where cox internet is included. I just got a bill from a prior residence from cox. That bill was included in my discharged bankruptcy. I’ll be notifying the bankruptcy court cox is trying to collect on an outstanding discharged bankruptcy that includes.

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HP7302 IP address

Trying to connect my HP7302 printer and it doesn't recognize my WiFi? I've been working with HP and they tell me to get the IP address by printing off 7302 information...but that isn't in the printed info: Their instructions then refer to the Embedded Web Server: If I can somehow get to the Wizard,

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WiFi Installation

Does Cox supply their technicians money and guidance for street parking? My residence only has street parking and the technician left because they said they couldn’t find a parking spot. There is a huge lot across from my building.

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When can I get my new wifi gateway…?

I’m a new resident. I ordered new panoramic wifi gateway on Apr 30th. When can I get this new one?

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Moving

I am moving to a new house June 1st 2026 but would like to keep and transfer services to the new house, what do I need to do

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Billed twice

I had already made a payment the 1st of the month and I am being charged again. Even after the first payment the bill will show another charge. I need this fixed asap

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Help

Don’t have a coax cable to connect to device need help set up wifi

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Missing Hotspot

The hotspot shown on the map as xxxx 90TH ST STE 625 Scottsdale, AZ xxxx has been down for over a Month. You should remove it from the map and list.

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billed twice

I signed in to pay my bill and the connection was not working so it said it didn’t go through. So I refresh the app and then pay the whole bill and I am finally charged. I check my bank statements and see I was charged twice even though the first attempt didn’t go through on apple pay but did deduct

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WHY SO MANY DAILY INTERNET OUTAGES IN HAMPTON, VA?

I work from home and have had internet outages daily on Friday, Monday and today! There’s no way these are UNEXPECTED or UNPLANNED outages. I have no other option but to drop Cox or lose my job.

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