Internet

I received an email from Cox that offered me two different upgrades to my current internet package, but when click on the link, the only offers I get are the standard rates, not the rates that were in the email. I called customer service, and they do acknowledge that I received this email offer, but

Just to preface this, I am not a network engineer but have used/worked with computers basically all my life in some capacity and am learning more about this side of things as I go since Cox is unsurprisingly very unhelpful when it comes to troubleshooting remotely. The drop line from Cox was going s

Hello, I am seeing uncorrectables on my modem stats. These stats are after the modem has been on for 1.5-2 days. I know all of my other stats look good, just want to see if there is anything further that needs to be addressed. Thanks for taking the time. Startup Procedure Procedure Status Comment Ac

It’s almost daily at random times, my internet goes out for about 10-15 minutes. I pay to have internet at all times. I understand issues like weather but when it’s a clear day no storms whatsoever ever. I expect it to work. lol it goes out while in the middle lf a game…it’s annoying. Yall need to f

My internet has been down since 26NOV25. I’ve missed out on Thanksgiving and Black Friday sales where I normally sell ~$2k worth of merchandise. I’ve been with your company since 2021. This is unacceptable.

Cox internet in an apartment in Oklahoma City. connected ethernet to my Cox-provided router using PingPlotter to ping to google consistently seeing about 50% packet loss from this server which is Hop 5 for me 68.1.2.109 : dalsbprj01-ae1.rd.dl.cox.net the result is most shooter games being unplayable

What's the problem? I'm trying to publish my home server and I'm having trouble opening port 80.Can anyone help? Router: Panoramic Bootcode Version 4.2.0.45 Firmware Version 9.1.103HB When I tried to install it as a virtual server with port 80 open, it was not visible from the outside, port forwardi

We have a unused cox fiber line between our house and utility box that needs to be either buried or removed depending on how cox would like to handle. Who can I contact to make this happen?

Our internet has gone down regularly for the last year or so, always on or around the 25th of the month: March 25th, April 24th, June 24th 25th and 26th, Sept 21st, Oct 20th and now again Nov 24th, and it's still down after 12 hours of outage. When I report these outages via phone line the message t

Since I can remember, our internet inexplicably goes out everyday around midday. The outages usually only last a few minutes, but it’s guaranteed to happen. Enough so that I’m considering buying a T-Mobile hotspot to support work meetings at home since Cox is the only ISP in my neighborhood. I’m afr