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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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T3 timeout then internet reboots
I get T3 timeouts 1 to 5 times a day. All different times. They have replaced the line to the house. New everything from the pole to the router. Even tried using a cox modem. I have a arris sb8200 on the gigabit plan Tried an amp booster didn't help. Speed and readings on the modem are all normal bu
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Low-latency DOCSIS
So I heard Comcast is doing low-latency DOCSIS trials and wondering if anyone has heard of any news in regards to Cox? I hear it might not come to Cox until they push DOCSIS 4.0. Here is a podcast on the subject. Here is a forum post on DSLReports.
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OUTAGE
Why does Cox have an outage once a month at the most inconvenient times? Do other IPs experience the same things?
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Unable to send email with powerpoint attachment
I have attempted to send an email with a powerpoint attachment that contains several pictures on several occasions. After I hit send the email disappears and never shows up in sent mail. When I log out and then log in the message appears as if it was incomplete.
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Intermittent Outages - Louisiana
Hello, I have been a Cox customer for a long time and have had very few issues, for the most part. Lately, however, I have been experiencing frequent intermittent outages with my service. I replaced my router, just to rule that out, but the issue continued. It is possible it could be a modem issue b
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Link Aggregation/ packet loss
So on my home network, cox offers gigabit internet speeds at 940mbps/35mbps, for the most part, "speed tests" give me these results, but I still experience packet loss and jitter that majorly effect my gaming experience. My cox claims to be working on it. Here's my question. If I switch to a lower p
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Internet dropping every 20 mins or so daily all day.
I have been experiencing this problem for a while but at this point its getting really old. Checked modem event log this is what I received: Mon Apr 06 03:48:14 20203No Ranging Response received - T3 time-out;CM-MAC=d4:0a:a9:58:87:af;CMTS-MAC=34:f8:e7:58:d7:1e;CM-QOS=1.1;CM-VER=3.0;Mon Apr 06 04:38:
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Email Bounce issue with code 550 but super weird...
I can initiate a email to the recipient and they can respond, but I can't reply to the response. I get a code 550. Nor can I reply to email if initiated by them. This doesn't affect recipients that also have cox as their internet server.. I have tested it using direct email from Cox website to isola
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Your site is literally asking me to pay more for less service
You offer an option to literally pay more money for less speed. stupidest thing I've ever seen. good job! Here's a screenshot of one of the "upgrade" options: i.imgur.com/8hVu8hS.png Also your pop up on the site for a "FREE" internet equipment upgrade is BS. You click the link and it takes you to a
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I love my new SB8200 modem
Signal levels are good. Having 6400000 hz for upstream width an upgrade? Channel IDLock StatusModulationFrequencyPowerSNR/MERCorrectedUncorrectables30LockedQAM256855000000 Hz2.3 dBmV40.4 dB001LockedQAM256681000000 Hz4.5 dBmV40.3 dB002LockedQAM256687000000 Hz3.6 dBmV40.0 dB003LockedQAM256693000000 Hz
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