Internet lost

Hi jcnarito027,

Sorry you’re dealing with this, that’s definitely frustrating.

Before we can help, could you share a bit more detail? For example:

• Are you on Wi-Fi or a wired connection?
• Does the connection drop at specific times of day?
• What device(s) are affected (phone, laptop, all devices)?
• Have you tried restarting your modem/router?

-Allison

What modem are you using? What lights are on the modem when you lose service? Need more info to help out!