Internet

Been having issues with my devices not establishing upnp and my nat type being moderate went to the cox WiFi app then the panoramic app, after that the cox website and found nothing, went back in the app and on the app I found the port forwarding tab and the whole tab was disabled, I have the CGM414

Is WiFi still in service at this location

Cox is refusing to cancel my services. I gave them the only pin I’ve ever used for anything they’re claiming it’s incorrect. They refused to allow me to speak to a manager and are demanding I go in person to cancel. Completely unprofessional and the chat agent never responds.

How many mbps do I really need

All these Cox outages on nights and weekends, is completely UNACCEPTABLE. It's really strange that the service works great, and then constantly for 2+ days, the outages are non-stop. Luckily, I have a Hotspot on my phone, but my home Internet should be MORE reliable than my cell service. AT&T fiber

Is it reasonable at 300 dollars a month to have 6 outages in 13 days??? Just curious. ▼ Spoiler

Cox is my only option in the apartment building where I live. If I had ANY OTHER OPTION I would cancel it TODAY. The past two days, service has been on and off all day. There's not a week that passes where the internet doesn't go off.

I've had Cox in two different homes over the past 16 years and have been happy Starting in August or September my wifi started dropping and thought it was the Eero. My setup is Cox>Arris SB8200>Eero. Eero Support noticed drops on the line which then made the wifi reconnect. I finally got access to t

I HAD EVERY INTENTION OF CANCELLING SERVICES WITH COX, SO THEY CHOSE TO LIE TO ME, SO THAT I WOULD PAY THIS OVER CHARGE(A DISABLED CUSTOMER ON FIXED INCOME)AND NO SOONER THAT I PAID THE MAJORITY & WAS TOLD THAT THE EXTRA FEES I COULD HAVE WAIVED, MY INTERNET SERVICES WERE INTERRUPTED A LITTLE OVER A

As a long time customer, I am disappointed that my only option is to put up with terrible internet service. I experience frequent outages and slow internet speeds.