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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Upload speed and constant packet loss
Hello, I'm currently experiencing severe packet loss when trying to stream games. I'm using gigablast and should have no issue with 5000 bit rate however the trend continues with dropped packets. I'm directly connected to my router there are no splitters or amplifiers in between. My jitter is roughl
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Consistent T3/T4 timeout errors
After doing research on this, it appears to be a recurring problem. Has anyone had a fix for consistent T3/T4 errors? I have experienced this now through several modems (Including one rented from Cox), two different drop points in the house, and several different upgrades. I had a very nice contract
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Cox Filtering SMTP - Can't send at away from home locations and cannot forward spam/phishing messages to the spoofed "sender"
Previously, I only had problems sending emails when travelling outside the US. I would have to respond to Cox messages via Gmail. Using an e-mail client would result in the sent message being stuck in the outbox. Later attempts would not let me log on to Cox.com to see if using the browser interface
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Sales gave me incorrect price info
My current plan is expiring. I called 3 times and lastly was told to call back in a few weeks for new specials. I was told my bill would only go up by $10 until then. Two days later I received my new bill and it went up $32. I live in Irvine, CA - going to try T-Mobile 5G which will be available in
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WiFi pod 2.0
Got the new Panoramic WiFi router and all installed and working properly for both 2.4GhZ and 5GhZ. I also got a new WiFi pod 2.0. Ran the first time install and all goes well but the pod never comes online. The install shoots a message unable to bring the pod online. While looking in the App, I see
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Periods of high latency & extremely slow speeds
Problem seems to have started popping up last tThursday, but since then my house seems to have periods of time where the network speed slows the a crawl and I'm barely able to use the network (and definitely unable to run any multiplayer games). I've tried a bunch of different simple fixes but to no
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Issue with Arris Gateway and Pfsense
I recently bought a protectli firewall box that runs pfsense. I am trying to use the box as a dedicated VPN for my home network. However, I have never been able to get the VPN on my firewall box to connect to the internet. I currently have a modem/router combo (Arris TG1682G) through Cox, and the pf
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CONSTANT service interruptions on a daily basis. I
I have had nonstop issues with my internet disconnecting and reconnecting. There is CONSTANT service interruptions on a daily basis. I have followed all the troubleshooting steps and now I am being told they are going to charge me $75 to have someone take a look at the issue or I can upgrade my mode
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Static Routing (Xbox)
Does anyone know if it's possible to add a static route to several different IP Addresses with a Linksys EA7500 Router? By default, all Linksys routers are set to Dynamic Routing, however, I'm trying to block out foreign servers by setting a static route for those IP Addresses. I don't see anything
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