Internet

No updates, no way to talk to anyone in “customer support.” We are switching to Verizon 5G Internet as soon as the box arrives. Cox clearly hates its customers.

I’m currently experiencing ongoing internet issues with Cox, and the situation has become increasingly frustrating. I originally subscribed to a higher-speed plan (up to 1 Gbps) based on the speeds advertised and availability at my address. However, I consistently received much lower speeds than pro

I have moved around the country a lot and never seen an ISP with this many outages. You can cite storms/bad weather all you want but this never happened in other places with frequent storms like Hawaii and Florida. Just shameful service.

I have a couple of teenagers that think they're their old man doesn't have any idea what TOR is. Their old man doesn't think they realize how much trouble they can get into screwing around there. Is there any way I can block TOR traffic using my standard equipment? I'd hate to have to put my router

I have a 2-3 month old modem running on a small table with nothing near it and full 360 ventilation. But when my internet went out recently, I noticed the metal fitting where the coaxial cable plugs in is very hot to the touch. I bought a new cable, but it’s still hot. Is this a problem? Fire hazard

Quiero cancelar mi servicio de internet con ustedes lo antes posible porque me mudo de estado.

295 runs average359mbpsOnly5.2uploadIpayfor500Mbps/10mbpsupload

I have had Cox for about two years now. I have paid for the one gig service and rarely did speed test in those two years. I understand the construction on Gulf Beach Highway may have had some effect on outages and even though they were sometimes for several days. However, my modem went out just rece

I moved into my new apartment less than 2 months ago, and in those 2 months, the internet has had outages 4 times. These outages last 3-5 hours. As someone who works from home and attends school online it is unacceptable to pay over $100 a month for service that is so unreliable. Having a monopoly i

We have a cradlepoint, which is for cell backup if the hardlined coax goes out. We want to simulate the cell backup to test it, so Cox advised us to unscrew the coax cable from the modem. When we do this the cell backup never kicks in. No matter what we do we cannot get the cell backup to kick in. T