Visitor

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9 Messages

Tuesday, March 31st, 2026

Pay for 500Mbps ONLY GETTING A LITTLE OVER 300avg.

295 runs average359mbpsOnly5.2uploadIpayfor500Mbps/10mbpsuploadUser uploaded image 

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Visitor

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9 Messages

1 month ago

payfo500Mbp/10Mbpsuploaonlyget359averageofUser uploaded image

(edited)

Honored Contributor

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2K Messages

Are you testing over WiFi  or Ethernet? Please remember, WiFi is going to be slower than Ethernet. 

Visitor

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1 Message

Stop repeating the same dumb as question.

Honored Contributor

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2K Messages

The question is pertinent. Since troubleshooting these issues USED to be my job prior to retirement, I need the answer before assisting in the next step of troubleshooting. As you probably have coprolite for brains, you wouldn't comprehend. 

(edited)

Moderator

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245 Messages

Hello. Please remember when responding to inquiries and assisting to use kindness as our moderators monitor these chats and reserve the right to remove posts that do not share in a friendly environment. Thank you.
-Raquel

Honored Contributor

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2K Messages

Sorry, I let the response annoy me, and responded in kind. :(

Moderator

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121 Messages

1 month ago

Hi.

Thank you for reaching out to Cox. My apologies for the slow speeds. We would like to assist further. When you have a moment please provide the full name, complete address at Cox.help@cox.com for further assistance.


-L.L.

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