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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Big update(Outage) in AZ
There is a outage planned for today that will effect parts of AZ(Phoenix?) that will upgrade the infrastructure. Could just be a node split to increase capacity but some say it will be a mid-split adding upstream OFDMA channels. Anyone effected? Anyone seeing upstream OFDMA now? See thread here.
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packet loss 5-15% for weeks
Can someone please provide me with an official cox IP to run packet loss testing? I typically run PL tests to google servers but this hasn't been sufficient proof of an internal issue. All I know is EVERYTHING I test has packet loss during the intermittent bouts throughout the day.
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Arris Surfboard 3.0 vs 3.1
Internet plan is the preferred (150 mbps). there are 4 of us in the house. Currently have the sb6190. Will i see any benefit switching to the sb8200?
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Cox Email to Yahoo
Will we still need to have a COX account in order to use "cox.net" email(s) addresses after they are ported over to Yahoo?
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Since 9am this morning I have been getting " - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator
See my question below Since 9am this morning I have been getting " - Sending' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) f
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EBB rate decreasing
Just got an email saying my EBB benefits are decreasing on prepaid internet, straight up. The stipend is going from 50.00 to 30.00. I was wondering if i could change to the 29.99 plan, and still keep the EBB benefit? Thank you in advance.
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Internet goes down at 8:37 am and pm every single day.
As the subject says: Every day my internet connection goes down at exactly 8:37am and then again at 8:37pm. I would guess this has to do with the DHCP Lease. Is there a way to change it so it isn't twice a day? THose times are very inconvenient as those are peak times for internet usage for me.
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Refund : for outage
How to request cox for refund when there was a mass outage ?
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Internet Speeds Capped for Months
I have been paying for Gigablast internet for just about a year now, but the last 3-4 months my WiFi speeds have been capped at just under 300mb/s. I called Cox Support a couple times when it began and all I was told was that the nodes are "oversaturated" from increased data usage of nearby people.
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Trying to Understand rg-11 Coax cable
I'm going to be replacing my coax cable running from the street to my house about 100ft. I Currently have a Gigablast plan but Im no where close to gigabit advertised speeds. So I'm thinking about running RG-11 (Series11) cable ti minimise signal loss.I was going to bury the cable in grey conduite a
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