Visitor

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2 Messages

Friday, March 27th, 2026

Upnp

Been having issues with my devices not establishing upnp and my nat type being moderate went to the cox WiFi app then the  panoramic app, after that the cox website and found nothing, went back in the app and on the app I found the port forwarding tab and the whole tab was disabled, I have the CGM4141COX. also I have gone on 192.168.0.1 and cannot turn it on there it’s fully grayed out and the DMZ and port forwarding is said to have the access on the panoramic app and as I said they could not be accessed there. so help please 

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Visitor

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2 Messages

9 hours ago

Also I don’t mind if security quality goes down a bit 

Moderator

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1.7K Messages

@rsbgoku2003

I'm sorry to hear you're having trouble with configuring port forwarding. While supporting port forwarding is beyond our basic troubleshooting scope of support, we do provide steps on how to access the settings. Your tab shouldn't be gray. Please see  https://www.cox.com/residential/support/port-forwarding-using-the-panoramic-wifi-app.html 
-Colleen

Honored Contributor

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2K Messages

24 minutes ago

Make sure that you are logging into the app using the PRIMARY Cox ID. If you are using a secondary, you won't be able to do what you are trying to do. 

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