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Thursday, May 14th, 2026

Billed twice

I had already made a payment the 1st of the month and I am being charged again. Even after the first payment the bill will show another charge. I need this fixed asap 

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1.1K Messages

2 months ago

Hello delicciohowell,

I appreciate you have some concerns about your bill and payments, now a notification of a balance due. We can certainly help investigate this concern with you. When you have a moment, could you email us for support at Cox.Help@cox.com with your first and last name, complete address, and include the URL to your forum comment? 
-Dustin

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