Internet

Here we go again a planned outages with out any concern to the customer to notify them on this. I have animals that is required to walk them and there feedings and without the internet these activities can’t happen. I been a customer for over 20 years and this is crappy service towards your customer

After upgrading to 2 gig plan I have been experiencing intermittent connectivity issues. After trouble shooting, including having a cox technician out to check lines, I found the firmware version of my modem was known to be buggy. This is a NETGEAR cm3000 modem. NETGEAR directed me to reach out to c

Starting 2/9 I experienced huge bandwidth spikes. >250GB per day! Since this happened twice, I disconnected all devices on 2/13 before noon and yet had 290GB consumption on that day - which was crazy for just thermostats and ring doorbell. Not knowing the reason, I disconnected the Cox provided cyli

It’s amazing how consistent Cox is when it comes to being down or having issues. More often than not, the connectivity is absolutely awful and inconsistent constantly dropping. 3/4 days of the week, it’s down or loses network. How does that even work? I pay 150$ a month for a service as consistent a

I am trying to find out when my outside drop is going to be to my house. I signed up signed up for services In December 9th. the call center said wo is proessing.

Raise my bill every month cause they want me to upgrade I wish I didn’t have to use them this company sucks

I have time off from work and all I want to do is use the Internet to enjoy my time away from work. The constant outages are extremely frustrating. I have proof as well. Living metropolitan area of Phoenix AZ Cox is the only high speed ISP. I would have switched years ago if they did not have a mono

Anyone else having issues right now with WiFi in Norfolk or Virginia Beach?

No internet no wifi no customer service

I keep getting unplanned outages in my area and its starting to get ridiculous. It started happening every week for the last 2 months. Now its happening every other day. Can you guys fix this whatever is going on correctly please. I dont even care about getting my bill prorated. I just want my inter