Internet

Internet

Topics related to internet devices, our services, etc.

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Welcome to the Internet Forum

Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth

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No service - Internet and TV since June 12

Hello, We have had no service since about 8 PM on Friday June 12. It is now over 12 hours and it is still not resolved. The status page is not helpful as it keeps increasing the estimated resolution time every 4 hours. It has never taken this long before. Can we please have this resolved or provide

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Who do I talk to about changing channels ?

Who do I talk to about changing channels and gettting on a channel with less problems or do I need to get a tech guy for this ?

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Internet issues all week. No support

Why is my internet showing its good and it’s not. My internet has been up and down for 3 days I can’t get any thing done. I shouldn’t have to leave my home where I pay WiFi to go elsewhere for WiFi to complete my task. It’s showing it’s up and 100% when it’s down I’m so frustrated with this

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From the Best to the Worst….I feel held captive

I pay over $350 a month for cable and gigablast. I’ve been in my home for almost 20 years and service was always consistent until about two years ago. I have gotten everything that I was told to get and yet my service is spotty at best. The cable goes down often and then when it does play the sound

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I swear to the love of all yall better fix that ducking node

I swear yall need to stop scratching yalls cracks and freaking fix the ducking node stop lagging me out i don’t need to contact anyone on email just ducking fix the issue yall special in the head or something final warning I swear

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Community Best Answer

Terrible service bad equipment and the worst customer service I have ever seen

I have had cox at my home for 6 years. During the pandemic I frequently thought how lucky to have such consistent and reliable internet in such times. In the last 6 months I have made a half dozen calls to customer service about bad service, dropping signal, wifi networks just dropping for hours. Af

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Network outage 7 days in a row

Experiencing internet outages due to “network issues in my area” 7 days in a row. Cox technical support can’t give me straight answer as to what is happening. Worst service Ive ever had.

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Still day 3 update on the node problem

Quick 2 hour update , the “ planned maintenance “ was a fake maintenance it was just to make it seem that they were fixing a issue but no they haven’t so they haven’t fix it , very disappointing

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Just Moved services

I need a modem for my new apartment. I had to leave my modem at my old apartment

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Internet

Unexpected death I need to extend June’s bill until the end of June 2026 without my service is being interrupted and I will make June‘s payment

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