Hi there. I certainly apologize for any billing issues you have experienced. We can definitely see how we can help with lowering your bill. However, please be advised that the community forum is for the community to engage with each other on technical issues. Unfortunately, the community cannot assist with your billing inquiries. Can you please email us at Cox.Help@cox.com with your full name and complete address? We would like to help in any way we can.
Shaun_A
Moderator
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116 Messages
1 month ago
Hi there. I certainly apologize for any billing issues you have experienced. We can definitely see how we can help with lowering your bill. However, please be advised that the community forum is for the community to engage with each other on technical issues. Unfortunately, the community cannot assist with your billing inquiries. Can you please email us at Cox.Help@cox.com with your full name and complete address? We would like to help in any way we can.
-Shaun
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Darkatt
Honored Contributor
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2K Messages
1 month ago
Your best bet is to call Cox, and request to speak to someone in Retention, and have them look and see what they can do to recuse your costs.
(edited)
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BiPolaris
Visitor
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72 Messages
1 month ago
https://www.cox.com/residential/internet/low-cost-internet-plans.html
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