Visitor
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1 Message
3 days to get a tech
Is three days a proper response time for tech to respond to an outage at my house? Go thru troubleshooting and no outage in my area. Modem powers. Boots and then goes into flashing green and stays there.
Visitor
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1 Message
Is three days a proper response time for tech to respond to an outage at my house? Go thru troubleshooting and no outage in my area. Modem powers. Boots and then goes into flashing green and stays there.
DorisM
Moderator
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141 Messages
23 hours ago
I am truly sorry for the inconvenience. I work from home and can totally relate. So that we can assist you, please email my team at cox.help@cox.com. Thank you for being a part of the Cox community.
-Doris
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fernando1110060
Visitor
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44 Messages
17 hours ago
Yeah dude that happened to me and no I can’t get a strong enough connection and lag out during my games so best bet so you don’t get charged 75 bucks or 100 bucks for a false alarm, switch or straight up tell them to not charge you cuz it’s in their end so make sure not to get scammed ight
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