Another outage

@DorisM​ instead of saying “please email my team at cox.help@cox.com.” You say , we strongly advice you to go to local cox center and return your modem and get a refund and make the switch to quantum fiber , it’s sounds less robotic and more helpful , you don’t always have to follow a script all the time@lisasocialwork

This is certainly not the experience that we want you to have with us, and we do value your tenure with our family. Please feel free to email us at any time. We are here to assist you. 
-Allan

@Allan​ nah I’m not using my email don’t want that to be on the black market