Visitor
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1 Message
Cox is messing with us
Cox keeps cutting in and out in and out. Everytime! They offer their equipment. I bought great equipment and configured it correctly. Only when I fussed did I ever see speed come close to amazing. That’s here in Henderson NV. At my uncles house in Summerlin, same issue internet keeps cutting in and out every day. He pays for 2g and I pay for 2g. I’m starting to look for a different service provider this is getting ridiculous. I’ve asked my neighbors if they are having the same problem and they say yes they are. So, not equipment, just horrible service
JuanC
Moderator
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111 Messages
2 months ago
Hello. I'm very sorry to hear that you have been having issues with your service. I know how frustrating that can be. We'd love to help. Can you please reach out to us at cox.help@cox.com so that we can address your issue.
Cox Forum Moderator
-Juan
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BiPolaris
Visitor
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72 Messages
2 months ago
What equipment? What speeds? What data? There wasnt even a question in your post. Were you just venting?
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skinnymoe007
Visitor
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19 Messages
2 months ago
If we get enough people together we can file a CLASS ACTION LAWSUIT AGAINST COX FOR NOT DELIVERING THE PRODUCT THEY SAID THEY WOULD.
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bodhi
Visitor
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1 Message
2 months ago
Yup, having the same exact issue. Called them to have a technician come, i scheduled an appt two days in advance for 1-3pm, I received NO WORD from them until 3:40pm when they said they were "on their way, and would be here in 25-30 minutes". Then I got another call just now at 6 pm, over two hours later, asking me to reschedule to Thursday (two days from now). I work from home and the internet cutting out every 5 minutes is putting my job at risk.
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