HI there! I am sorry for the service issues you have been experiencing. If it is one of our pano gateways requiring a reset to restore services, it is likely that the device may be failing and may require a replacement. We can take a look at your equipment and see what we can find out. Can you please email us at Cox.Help@cox.com with your full name and complete address? That way we can investigate this issue for you. -Shaun
Shaun_A
Moderator
•
132 Messages
3 months ago
HI there! I am sorry for the service issues you have been experiencing. If it is one of our pano gateways requiring a reset to restore services, it is likely that the device may be failing and may require a replacement. We can take a look at your equipment and see what we can find out. Can you please email us at Cox.Help@cox.com with your full name and complete address? That way we can investigate this issue for you.
-Shaun
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