Visitor
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1 Message
Canceled service, they sent me final bill but my account canceled so can't pay it
I canceled my service, and even though on autopay they sent me email for final partial payment. I can't log into my account because they closed it. I went on chat with live agent they couldn't access it, told me to go to store. Not going to put any further time into it and no way to make a 'service request' that they deal with this with me, so stuck and frustrated.
fernando1110060
Visitor
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165 Messages
2 months ago
dam they are squeezing some money out of you , they shouldn’t care about the last bill at all they lost a customer they need to be better than care for money
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LatoyaJ
Moderator
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175 Messages
2 months ago
doctorsheck, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet, Video, or Phone services with other customers. If you need help with billing or other account specific issues, please feel free to reach us by phone or email at cox.help@cox.com.
Cox Support Forums Moderator
-LJ
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