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1 Message

Tuesday, October 27th, 2026

Spectrum email migration

I got this email - it seems phishy. Is it valid?

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Honored Contributor

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2.1K Messages

5 hours ago

Spectrum no longer provides new email accounts for residential customers.  Cox no longer had email service for any customers.  Cox's email service was transitioned to Yahoo Mail in early 2025.  If you have a @cox.net account, it's been serviced by Yahoo Mail for at least 18 months. If you use some other email service that's transitioning to Spectrum, it might be legitimate. Otherwise, I'd advise against clicking the button.

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145 Messages

Hi dmcpeters1. We'd like to look into this for you. Please contact us 

→ Chat with us instantly at spectrum.net/Chat

→ Send a message for a quick reply on Facebook at https://www.facebook.com/spectrum

→ DM us on X @Ask_Spectrum https://x.com/Ask_Spectrum

→ If you need more help, contact us at https://www.spectrum.net/contact-us

-Allison

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