Visitor
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3 Messages
Unplanned outages are starting to get ridiculous.
I keep getting unplanned outages in my area and its starting to get ridiculous. It started happening every week for the last 2 months. Now its happening every other day. Can you guys fix this whatever is going on correctly please. I dont even care about getting my bill prorated. I just want my internet to work.
LatitiaS
Moderator
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490 Messages
5 months ago
Hi llamasnick,
We know the services are important to you and apologize for the outages you have been experiencing. We live and work in the areas we service, so we realize what an inconvenience it is when things are not working as intended. Please feel free to email us your account details to cox.help@cox.com, and we would be happy to check your area for updates.
-Latitia
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austinhoffmann909
Visitor
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1 Message
5 months ago
Now two days in a row
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ItsMe_S1
Visitor
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6 Messages
5 months ago
I agree! I don’t even get notifications for planned outages! But quick to get notifications for when the bill is due! BS!
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llamasnick
Visitor
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3 Messages
5 months ago
Third unplanned outage this week. Im betting the over on 5.5 outages by next Saturday.
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llamasnick
Visitor
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3 Messages
5 months ago
5 unplanned outages this week. This is ridiculous can you guys please figure this out.
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