Service outage

I'm done! I pay over 2x what I'm being offered to pay another provider. The outages have gotten to happen way to often. The fact that you say these are scheduled maintenance is ridiculous since you never send notifications leting anyone know ahead of time. It's time for me to start going through the process of switching to a more reasonable and efficient provider. 

I am truly sorry to hear that your services are  being impacted by this outage. We value your business and want you to have reliable service. You can see local outages and updates through the cox app and online through the links below.

Website: Https://www.cox.com/residential/support/outages.html
Apple Devices - https://itunes.apple.com/us/app/cox-connect/id415894489?mt=8

Android Devices - https://play.google.com/store/apps/details?id=com.cox.android.mobileconnect&hl=en

-Rob

@RobertS1​ 

not sure how I’m supposed to DM with my information

Hello, you can email us directly at cox.help@cox.com.

-Rob