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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Voice mail message not forwarding

I set up the Voice Mail Notification Options under Phone Tools --> Settings to send me an email when someone leaves me a voicemail. Up until a couple of weeks ago it was working perfectly but now I'm not getting notified. I typed in the email address again then when that didn't work I inputted a dif

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What y'all like to talk about on the phones

I like talkin bout football and basketball

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Why won't Cox stop the robocalls

Checked the third call I got today: https://www.nomorobo.com/lookup/762-499-8347. So everyone else can get these stopped but Cox can't do it? Its been 5 years? 2012? since nomorobo was around? How awful can you be?

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Anyone, anywhere gotten Nomorerobo through Cox?

I have heard the chatter than Normorerobo is rolling out. Has anyone gotten it? How is it working? Myself, I am so sick of robo calls that I'm anxious to get this, if it works.

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Targeted harassment

Would repeatedly calling (about every hour me using my own CiD information (name, number) qualify? Does Cox have anything to say besides the standard pat answer?

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[Ohio] COX Voice sending incorrect time

This has been going on for at least a day now in the Cleveland Ohio area. The wrong time is being sent from COX in the Caller Id data. Currently it is 11:30 PM but COX is sending 9:30 AM as the time. This has been reported by others on the DSL Reports forums too: www.dslreports.com/.../r32206313-FL-

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Cox Complete Care Cancellation Charge

Cox actually tried to charge $75 for cancelling Cox Complete Care when I did not cancel it! We had constant trouble with the Cox phone/internet service all summer, and I do mean constant. Day after day the modem started blinking and service was down sometimes for only a short period of time, other t

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Questions about upgrading to digital phone service

I've received lots of letters (and finally an email) about upgrading to digital phone service. Am I one of the last who hasn't upgraded yet or are there others who also haven't done it yet? Right now, I can have more than 2 different phones hooked up, but my understanding is that with the new eMTA o

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Scammers and shady business practices

I’ve been with Cox since 2020 and signed up for WiFi for $70 a month, that is all I have through them. It was brought to my attention that they were in fact charging me $186 a month and they told me it was because my promotion ended in September of 2023. I was never talked to about a promotion or th

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Stutter tone notification for new voicemails stopped working

I have had Cox Voicemail for years in Phoenix, AZ. Starting 2 weeks ago or so, the “stutter” beep stopped working to notify me if someone left a new voicemail. I called Cox and they re provisioned the phone. That did not fix it. As of right now, the only way I know if I have a new voicemail is if I

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