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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Nomorobo turns off and has to be reinstated
In the last 2 years I learned about Nomorobo and had a Cox support advise me how to set up. Sounded real good since we were getting 10-20-sometimes close to 30 annoying calls a day. Finally peace for a while until the calls started increasing again. Finally....upset again I called again and spoke wi
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just took a bump "down?" to 'p' economy for our phone. it includes caller id. (hurt me!) how do i turn off the voice part?
we have ringers turned off upstairs (scam calls start early!) but of course messages come thru loud & clear & i'm afraid the voice part of the caller id will too. we are worthless to anyone until we've had enough sleep. is there a way i can turn the voice part off? we don't need to hear "call from c
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I think I just setup nomorobo. It don't seem to be working. how can I tell?
Like it says.
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Spam? Block Works!
I set Spam? blocker to block all (high, medium, & low) which is working. Thank-you. My call history shows that of the 32 robocalls received in the last 30 days, 21 were blocked. And for some reason, the total calls have dropped 62%, from 85 a month last year. Has someone in the world-wide telephone
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Reimbursement for Outages
I have been without service for over 24 hours and it is destroying my ability to get work done. I am requesting a refund for the time that my service is down
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Recovering disconnected cell numbers
Called Cox Mobile to get our port-out PINs two days ago. The tech texted them to me. I explained I was going to another carrier and would be taking our numbers. Before the call actually ended, he disconnected our service. The calls my wife and I were on were cut off and since then I've been trying t
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Call Waiting still gets turned on after I disable it. Will this ever be fixed?
I can turn off the call waiting, but a few days or weeks later, it gets magically turned back on.
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Cable Modem and Phone Modem
I currently have the Arris TG1682 for my cable modem and telephone modem in one as it is compatible with Cox voice. I wish to purchase my own modems. What is the comparable equipment that can be purchased that would allow me to have my services? I know there is this link https://www.cox.com/resident
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