Phone

Phone

Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Can I run the phone line from the modem to a wall phone jack so that the other jacks become active phone jacks?

Can I run the phone line from the modem to a wall phone jack so that the other jacks become active phone jacks?

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WRONG TIMEZONE

How do I change the timezone or time in my voicemail?

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Email will not accept my sign in user name and password even though they are correct. What is wrong!

My Cox Webmail has worked fine for over 10 years until now. It suddenly will not accept mu log in user name and password.

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COX read all the dissatisfied customers within this forum.

Dear COX, Just read all the complaints in the phone forum, what a mess. And you want me to upgrade my phone!

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Recovering disconnected cell numbers

Called Cox Mobile to get our port-out PINs two days ago. The tech texted them to me. I explained I was going to another carrier and would be taking our numbers. Before the call actually ended, he disconnected our service. The calls my wife and I were on were cut off and since then I've been trying t

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Forums Update

Hello Everyone, We've recently completed some cosmetic updates as well as feature enhancements here in our forums. We believe this will make it easier for you to find answers to your questions, and improve the overall experience. Thanks for being a part of our Community!

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Cox Mobile

It is amazing how La. Workforce, during pandemic caused me to **bleep** near lose what I owned due to the Scam they claimed during Covid.. I am on total permanent disability for 21 years now. I HAVE BEEN WITH COX FOR 36 years and can't get a cell phone BECAUSE THEY RELY ON A BANK TO FINANCE A PHONE!

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Call waiting

Call waiting is NOT sending a beep/tone when a call comes in while on a call. The caller gets a busy signal.

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Can’t send email on wifi

For the past few days I can’t send email from my iPhone when I’m on WiFi. It’s a intermittent issue. When I’m on my home WiFi it’s fine but other WiFi Locks up. Works fine when I use cellular data.

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