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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Anyone, anywhere gotten Nomorerobo through Cox?

I have heard the chatter than Normorerobo is rolling out. Has anyone gotten it? How is it working? Myself, I am so sick of robo calls that I'm anxious to get this, if it works.

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just took a bump "down?" to 'p' economy for our phone. it includes caller id. (hurt me!) how do i turn off the voice part?

we have ringers turned off upstairs (scam calls start early!) but of course messages come thru loud & clear & i'm afraid the voice part of the caller id will too. we are worthless to anyone until we've had enough sleep. is there a way i can turn the voice part off? we don't need to hear "call from c

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Reimbursement for Outages

I have been without service for over 24 hours and it is destroying my ability to get work done. I am requesting a refund for the time that my service is down

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Trying to upgrade phone service and it wants to charge an old past due which was discharged in bankruptcy.

Need to be contacted by someone at Cox that can assist with this. We filed bankruptcy and instead of an old past due balance being discharged my current amount dure was. The problem is that when trying to upgrade our phone to a higher costing plan it tries to charge me the entire past dure amount th

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Stutter tone notification for new voicemails stopped working

I have had Cox Voicemail for years in Phoenix, AZ. Starting 2 weeks ago or so, the “stutter” beep stopped working to notify me if someone left a new voicemail. I called Cox and they re provisioned the phone. That did not fix it. As of right now, the only way I know if I have a new voicemail is if I

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Nomorobo turns off and has to be reinstated

In the last 2 years I learned about Nomorobo and had a Cox support advise me how to set up. Sounded real good since we were getting 10-20-sometimes close to 30 annoying calls a day. Finally peace for a while until the calls started increasing again. Finally....upset again I called again and spoke wi

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Spam? Block Works!

I set Spam? blocker to block all (high, medium, & low) which is working. Thank-you. My call history shows that of the 32 robocalls received in the last 30 days, 21 were blocked. And for some reason, the total calls have dropped 62%, from 85 a month last year. Has someone in the world-wide telephone

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No more robo for customer with out computer

I have an elderly friend that DOES NOT HAVE A COMPUTER. He has spam calls driving him nuts. How can we get him set up for no more robo calls. I have it on my phone and it works great. He is a cox phone and TV customer.

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