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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Wifi is connected but not internet

I have always had issues with bad WiFi connection. Now it says it’s connected but no internet. I have already troubleshooted and it doesn’t help.

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Can't find replacement for modem

I currently have a Cisco modem purchased from Cox years ago. It is no longer receiving updates and has been discontinued. This, I believe, is causing DVR functions such as rewind/ff to cause the Contour DVR to reboot. I tried to find another modem that still has a telephony jack on the back and not

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$30 upcharge on monthly bill

Why did my monthly bill go up by $30?

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Bill

Why I may being charged for the phone $43

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fraudulent calls from real institutions such as hospitals

Is there a way to block fraudulent calls from numbers identified on the screen as real institutions such as hospitals?

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WiFi password

I don’t know my WiFi password need help

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MOBILE SERVICES

How many people have had their mobile services disconnected from cox and stll getting billed? I have a phone that when you call the number, the recording states the number is not in use, my mobile number, but yes, cox still bills me for this number, contacted cox and they say mobile services are sti

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cell phone billing

Hello. I made a payment of $10.00on my cell phone bill today. But I need it to go for the payment for this month and not as an additional payment

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Cox mobile

Tell me some benefits on why I should switch from AT&T mobile to cox mobile. Thanks

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Cox Wi-Fi connection close - effective from 26th July 2026

I am moving out from effective 27th July 2026 and need my COX connection for to close/disconnect

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