Phone

Cox actually tried to charge $75 for cancelling Cox Complete Care when I did not cancel it! We had constant trouble with the Cox phone/internet service all summer, and I do mean constant. Day after day the modem started blinking and service was down sometimes for only a short period of time, other t

I got the new Cox Panoramic modem today and now I have no Caller ID or history. Is there something I need to activate? If so, where do I find it?

Voice Everywhere App has decided to throw an "Error: Please try again, unknown error occurred. If you keep having issues, Please contact us for further assist." I have not changed password, it was working fine until 5 days ago but now will not let me sign in to app. Have already rebooted iPhoneX 5-6

I've received lots of letters (and finally an email) about upgrading to digital phone service. Am I one of the last who hasn't upgraded yet or are there others who also haven't done it yet? Right now, I can have more than 2 different phones hooked up, but my understanding is that with the new eMTA o

If my current phone set-up is functioning properly, even in a power outage, and the 'update/upgrade' won't function without being plugged into my electricity, and not without a battery backup during a power outage, how is that an upgrade? And why has no one bothered to ask how much power does this n

Called Cox Mobile to get our port-out PINs two days ago. The tech texted them to me. I explained I was going to another carrier and would be taking our numbers. Before the call actually ended, he disconnected our service. The calls my wife and I were on were cut off and since then I've been trying t

Incoming calls from a number assigned a Spam Risk (Low, Medium, High) will not ring through even if "Allow" is selected. The setting appears to be ignored, so there is no way to opt-out of Spam Blocker. Cox didn't seem to know anything about it. There may not be a lot of people left who have Cox Voi

Cancel my service phone

The Voice Mail toggle is changed to OFF. After a lengthy processing delay, attempts to turn it ON fail with the following Voice Tools error message: "Your Voice Mail request cannot be completed. Please try again". Clicking Spam Blocker and changing all Spam Risks to something other than "Send to Voi

will my Cox Mobile plan allow me to make international calls?