Phone

Phone

Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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757 381 0827 scam telemarketer

So why are we still getting daily telemarketer calls?

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Cable Modem and Phone Modem

I currently have the Arris TG1682 for my cable modem and telephone modem in one as it is compatible with Cox voice. I wish to purchase my own modems. What is the comparable equipment that can be purchased that would allow me to have my services? I know there is this link https://www.cox.com/resident

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Spam? Block Works!

I set Spam? blocker to block all (high, medium, & low) which is working. Thank-you. My call history shows that of the 32 robocalls received in the last 30 days, 21 were blocked. And for some reason, the total calls have dropped 62%, from 85 a month last year. Has someone in the world-wide telephone

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Recovering disconnected cell numbers

Called Cox Mobile to get our port-out PINs two days ago. The tech texted them to me. I explained I was going to another carrier and would be taking our numbers. Before the call actually ended, he disconnected our service. The calls my wife and I were on were cut off and since then I've been trying t

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Forums Update

Hello Everyone, We've recently completed some cosmetic updates as well as feature enhancements here in our forums. We believe this will make it easier for you to find answers to your questions, and improve the overall experience. Thanks for being a part of our Community!

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Why won't Cox stop the robocalls

Checked the third call I got today: https://www.nomorobo.com/lookup/762-499-8347. So everyone else can get these stopped but Cox can't do it? Its been 5 years? 2012? since nomorobo was around? How awful can you be?

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Questions about upgrading to digital phone service

I've received lots of letters (and finally an email) about upgrading to digital phone service. Am I one of the last who hasn't upgraded yet or are there others who also haven't done it yet? Right now, I can have more than 2 different phones hooked up, but my understanding is that with the new eMTA o

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Targeted harassment

Would repeatedly calling (about every hour me using my own CiD information (name, number) qualify? Does Cox have anything to say besides the standard pat answer?

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Long Distance charge for each nomorobo call intercept?

I just activated the simultaneous ring/nomorobo service on the 16th. I just looked at my bill dated May 24th, and I see $0.14 long distance charges for each call made to my phone and intercepted by the nomorobo service!!?? The nomorobo service number given me is a 602 area code, but I also added my

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Cox Voice cable modem

Is there a list of cable modems that support Cox Voice that can be purchased rather than having to rent one each month for phone service?

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