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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Trying to get the new no robo thing to work.

I have been trying to get this no robo call thing to work and after two days of trying, it still says my phone isn't protected, so I guess I may as well give up. I have called the help line and it still doesn't work.

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Why won't Cox stop the robocalls

Checked the third call I got today: https://www.nomorobo.com/lookup/762-499-8347. So everyone else can get these stopped but Cox can't do it? Its been 5 years? 2012? since nomorobo was around? How awful can you be?

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Anyone, anywhere gotten Nomorerobo through Cox?

I have heard the chatter than Normorerobo is rolling out. Has anyone gotten it? How is it working? Myself, I am so sick of robo calls that I'm anxious to get this, if it works.

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[Ohio] COX Voice sending incorrect time

This has been going on for at least a day now in the Cleveland Ohio area. The wrong time is being sent from COX in the Caller Id data. Currently it is 11:30 PM but COX is sending 9:30 AM as the time. This has been reported by others on the DSL Reports forums too: www.dslreports.com/.../r32206313-FL-

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Long Distance charge for each nomorobo call intercept?

I just activated the simultaneous ring/nomorobo service on the 16th. I just looked at my bill dated May 24th, and I see $0.14 long distance charges for each call made to my phone and intercepted by the nomorobo service!!?? The nomorobo service number given me is a 602 area code, but I also added my

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Call Waiting still gets turned on after I disable it. Will this ever be fixed?

I can turn off the call waiting, but a few days or weeks later, it gets magically turned back on.

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Technology past the demark (modem port (RJ-11)) remains the same.

Each modem port provides a loop-start, analog line that works with analog telephones. You should be able to bridge up to four devices across a single line. If a facsimile terminal is one of them, you may want to consider ordering the distinctive ring (DR) feature with a separate number (DN) that the

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Spam? Block Works!

I set Spam? blocker to block all (high, medium, & low) which is working. Thank-you. My call history shows that of the 32 robocalls received in the last 30 days, 21 were blocked. And for some reason, the total calls have dropped 62%, from 85 a month last year. Has someone in the world-wide telephone

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Questions about upgrading to digital phone service

I've received lots of letters (and finally an email) about upgrading to digital phone service. Am I one of the last who hasn't upgraded yet or are there others who also haven't done it yet? Right now, I can have more than 2 different phones hooked up, but my understanding is that with the new eMTA o

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Scammers and shady business practices

I’ve been with Cox since 2020 and signed up for WiFi for $70 a month, that is all I have through them. It was brought to my attention that they were in fact charging me $186 a month and they told me it was because my promotion ended in September of 2023. I was never talked to about a promotion or th

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