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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Recovering disconnected cell numbers
Called Cox Mobile to get our port-out PINs two days ago. The tech texted them to me. I explained I was going to another carrier and would be taking our numbers. Before the call actually ended, he disconnected our service. The calls my wife and I were on were cut off and since then I've been trying t
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Reimbursement for Outages
I have been without service for over 24 hours and it is destroying my ability to get work done. I am requesting a refund for the time that my service is down
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DPQ3212 DIGITAL PHONE SERVICE AND PANASONIC TA624 - PHONE MODEM DPQ3212 SW ISSUES?
THIS IS A FOLLOW-ON TO A DISCUSSION I STARTED ABOUT 8 MONTHS AGO. REFERENCE forums.cox.com/.../dpq3212-digital-phone-service-and-panasonic-ta624 I HAVE THE NEW MODEMS INSTALLED FOR OUR 3 PHONE LINES AND THEY'VE BEEN IN AND OPERATING FOR ABOUT 4 MONTHS WITH OUR PANASONIC SYSTEM - NO ISSUES. OUR BOTTO
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Voice Everywhere App has decided to throw an "Error:
Voice Everywhere App has decided to throw an "Error: Please try again, unknown error occurred. If you keep having issues, Please contact us for further assist." I have not changed password, it was working fine until 5 days ago but now will not let me sign in to app. Have already rebooted iPhoneX 5-6
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COX read all the dissatisfied customers within this forum.
Dear COX, Just read all the complaints in the phone forum, what a mess. And you want me to upgrade my phone!
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Mandatory telephone equipment update
If my current phone set-up is functioning properly, even in a power outage, and the 'update/upgrade' won't function without being plugged into my electricity, and not without a battery backup during a power outage, how is that an upgrade? And why has no one bothered to ask how much power does this n
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Call waiting
Call waiting is NOT sending a beep/tone when a call comes in while on a call. The caller gets a busy signal.
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Anyone using an old landline corded phone with Cox router?
Anyone have any experience using an old landline corded telephone with a Cox router for phone service?
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Cable Modem and Phone Modem
I currently have the Arris TG1682 for my cable modem and telephone modem in one as it is compatible with Cox voice. I wish to purchase my own modems. What is the comparable equipment that can be purchased that would allow me to have my services? I know there is this link https://www.cox.com/resident
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