Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Phone
Topics related to our landline phone service
Pinned Posts
Closed
Pinned
Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
Discussions
486
1
0
Accepted Solution
Closed
Outgoing calls that we didn't make
I just noticed while checking my voice mails here online that our outgoing call log is FILLED with calls to (200) 100-1106. We have never called this number yet there are numerous calls outgoing from our line, several per day, going back at least 120 days (that's as far back as the search history wi
Discussions
296
2
0
Accepted Solution
Closed
Can't access my voicetools
Why can't I access my voicetools today 🤔
Discussions
645
10
0
Closed
Unreliable Cox
For the past several days I have not been able to access anything but my account. I can not access my voice mail, and all i get from the 1-866 number is absolutely "ZERO." When I log on my account it shows an outage. NONSENSE ~ I can access the web and can get and make phone calls. COX services have
Discussions
68
1
0
0
Closed
Service
If I pay my full balance due today …. How long will it be for my tv phone and internet to start working again
Discussions
65
3
0
0
Closed
The Deceptive Promise
I am writing to express my frustration and disappointment with the reward program COX has been promoting. Despite meeting all the requirements and following the instructions diligently, I never recieved the rewards that were advertised. I have contacted your customer service multiple times, but each
Discussions
146
1
0
Closed
No Call Waiting
I checked Voice Tools and my Call Waiting is turned on, but my incoming calls when I'm already on the line go right to voicemail, no beeps detected by me. Does this have to be activated by Cox remotely in addition to the Voice Tools Call Waiting being turned on?
Discussions
111
2
0
0
Closed
Service
I have had the worst experience with cox having service at my house. They have experience outages everyday since Ive been a loyal customer. Thats causing my security systems to go down and not work periodically throughout the day.
Discussions
78
1
0
0
Closed
Cox voicemail notifications
We are going to be transitioned to Yahoo mail soon, and I am wondering if I will still get notifications in my email when I get a voicemail on my Cox landline? Now they come right to my Cox email, but I am guessing I won't like the answer to this question...
Discussions
66
1
0
0
Closed
Contacts can’t send me messages from their iPad
Messages from an iPad to my iPhone no longer are received after converting one 13 Max from Verizon to COX mobile. Has anyone had or experienced this issue?
Discussions
55
1
0
0
Closed
Porting from Bundled Service
We have a bundle of services with Cox including Internet, TV, Home Phone, and Home Life Security. I want to port the phone number over to Ooma. When we do this, will this cause a cancellation of the bundle of services, or will it only affect the phone service so that we can cancel only the phone ser
Discussions
84
1
0
0