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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Cox mobile phone network registration
So I have two lines on my mobile plan with Cox. One of my mobile phones works fine, the other one does not work at all ..when I try to make phone calls, it says it's not registered on a network, please help
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Lost Mobile Phone cannot be removed from system
Lost my Cox purchased mobile flip phone. Went to the retail store with substitute iPhone that was approved. Retail store gave me a new SIM card and told me to wait a few hours. It has been 13 days and no activation on my substitute iphone and Cox flip phone still listed in my account. I have spoken
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Unable to Unlock iphone !
Hi Team , I am trying to unlock my phone after 4 months, I purchased a mobile (Iphone 15 pro) from Cox. There is no due pending from my end. So I followed the instruction here https://www.cox.com/residential/support/unlocking-your-device-on-coxcom.html, it was successful , then i ported out my numbe
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Email not working.
A few months ago, Cox email app stopped sending and receiving email to my iPhone 8. I called COX and Apple and both blamed the other. I upgraded my phone to IPhone ES thinking it was the old phone’s problem. Not so. Still not able to receive or send email on my email app. Any suggestions?
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Cox iphone rebate cheating
I bought cox phone with advertisement of 500 rebate in month of September. Till now not received the rebate amount and following up cox support team on daily basis and no more update.its really frustrating and any one facing the same issue.
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Mobile $500 phone rebate
I was given a total amount to be charged for my new phone including the 500 dollars rebate, but I was charged for the full amount. How does this work??
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SCAMMERS
How do you block an incoming number and restrict the same outgoing number. Mom is being scammed. Thanks
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Why is Cox Chat support so useless
For each and every request that should be handled by them, they direct to another department because of lack of knowledge or lack of any desire to provide good service. Not a single request of mine has been resolved by them.
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Cox Voice Phone Audio Issues on Calls
I see a few old threads on this issue, but they are a few years old, so starting a fresh one. Over the last few months callers have complained that their audio on calls is very choppy and they can't carry on a conversation. From my end at home, the calls sound fine. But we usually have to call them
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Voicemail won't pick up
What would cause my voicemail to not pickup on some incoming calls that say unknown caller? Some unknown incoming calls do go to the voicemail but not all of them. The ones that don't go to the voicemail just keep ringing my phone endlessly. The only way I can stop these unknown incoming calls to st
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