Phone

Hi Team , I am trying to unlock my phone after 4 months, I purchased a mobile (Iphone 15 pro) from Cox. There is no due pending from my end. So I followed the instruction here https://www.cox.com/residential/support/unlocking-your-device-on-coxcom.html, it was successful , then i ported out my numbe

A few months ago, Cox email app stopped sending and receiving email to my iPhone 8. I called COX and Apple and both blamed the other. I upgraded my phone to IPhone ES thinking it was the old phone’s problem. Not so. Still not able to receive or send email on my email app. Any suggestions?

I bought cox phone with advertisement of 500 rebate in month of September. Till now not received the rebate amount and following up cox support team on daily basis and no more update.its really frustrating and any one facing the same issue.

I was given a total amount to be charged for my new phone including the 500 dollars rebate, but I was charged for the full amount. How does this work??

How do you block an incoming number and restrict the same outgoing number. Mom is being scammed. Thanks

For each and every request that should be handled by them, they direct to another department because of lack of knowledge or lack of any desire to provide good service. Not a single request of mine has been resolved by them.

I see a few old threads on this issue, but they are a few years old, so starting a fresh one. Over the last few months callers have complained that their audio on calls is very choppy and they can't carry on a conversation. From my end at home, the calls sound fine. But we usually have to call them

What would cause my voicemail to not pickup on some incoming calls that say unknown caller? Some unknown incoming calls do go to the voicemail but not all of them. The ones that don't go to the voicemail just keep ringing my phone endlessly. The only way I can stop these unknown incoming calls to st

I transferred my mobile phone number that I have had for years to Cox mobile to check out the service. Now I want to port that number to a different mobile carrier, I need to provide that carrier with an account number and a transfer pin. I called customer service and was told that Cox would have to

I have two Cox Mobile lines on my account. I'm planning on buying a new device from Cox; however, I want to use the existing line to buy a new device (existing device is paid-off and unlocked) and do not want a new line for the new device. When I try to order online, I only see "New Line" option and