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Phone
Topics related to our landline phone service
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Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
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Voicemail email notifications
I'm curious if anyone can get the voicemail email notifications to work or if they aren't working for anybody?
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Voicemail transcripts
How come my voicemail transcripts never work? The voicemails are working but I never see any of them transcribed in the voicetools. It always says (Your transcript is not available at this time. Please try again later).
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New to Landline Phone Service
I have an older, basic type of home phone that I plugged into the Panoramic WiFi modem. Picked it up and no dial tone. Anyone know any tips? Does it need to be a certain kind of phone? The one I have is not digital, so CallerID and other features are irrelevant for the time being. (Times are hard).
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Phone service
What equipment is needed make my telephone work after I took up the Panoramic out of the house and put it back with Cox?
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Upgraded Modem but No Dial Tone
Recently, our household upgraded to the Panoramic Wi-Fi PW7 model modem. However, we have not had any dial tone for weeks. Family friends on my cell phone have told us no one picks up the landline calls. I've worked with the Cox Support online. They mentioned I may have to get a technician to come o
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be on alert for scam calls saying they are from COX
I received a call just now saying that there had been a breakdown that effected my internet connection and they wanted me to get on my internet do they could show me how to fix it. I just told them I knew this was a scam and hung up. The caller id said US Foods and the number said 480-245-1487.
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Can a phone account be locked so that the number can't be ported out from Cox?
My father's phone number was ported to another carrier. He didn't want that, but who knows what the other company said or did. In my option they were preying on the elderly. I am hoping that there is a way stop this from happening again by locking it down somehow. Is this kind of thing possible? May
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Porting a home phone number
Hello. I've tried everything to get a phone number through cox with a different area code and I have had no success so I'm curious can I port a google voice number into my cox landline service?
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Can’t port number from Verizon to Cox.
My new IPhone 15 pro max arrived yesterday. I activated my phone with a new number instead of transfering a number. Unfortunately getting a new number from Cox was a big mistake. After an hour phone call they finally tell me that this can’t be done since I selected a new line upon activation instead
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Odd phone call
We have received two phones calls from 844-302-3338. The message claims to be Cox responding to a phone call from us. We have not phoned Cox. The call is not going to the phone number provided by Cox. It refers to whether we were happy with the interaction through the phone call. Since there was no
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