Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Phone
Topics related to our landline phone service
Pinned Posts
Closed
Pinned
Welcome to the Phone Forum
Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account
Discussions
486
1
0
Closed
Did anyone receive this email with attachment from gspath@cox.net (Starting May 29, 2023, Cox users that are yet to update their account will no longer be able to login due to the security upgrade. Download and access the attach PDF to login and update your email.)
Discussions
526
2
0
Closed
Default voicemail greeting
How do I get the computer generated default voicemail greeting to say my phone number? It used to say my phone number but it doesn't anymore. Any idea what happened? I had this issue once before but I can't remember how I fixed it. Reply Like More Oldest Votes Newest WiderMouthOpen WiderMouthOpen Do
Discussions
664
1
0
0
Closed
Everytime I get a possible spam alert warning from COX, the time on my phone advances 5 hours into the future. Just started on 5/22. I have been told to inactivate the norobo call and reactivate it and have done that but it did not help
Anyone’s phone have the time changed after receiving a spam alert fro COX?
Discussions
392
1
0
0
Closed
How to secure COX phone modem wi-fi signal & dropped calls
I have the Voice/Internet Modem Brand: ARRIS Model: TM3402A Seems to work BUT with dropped calls and the modem is "HOT"... Meaning, the modem is showing up in "my wi-fi connections" BUT is unsecured. I've looked at the tools and tips for both COX wi-fi and the phone service including the Cox wi-fi a
Discussions
799
4
0
0
Closed
Frequently my phone rings once
Then the caller is cut off. They then have to redial. Why is this happening? I do not have that "Robo" service.
Discussions
849
2
0
0
Closed
Oliver: useless, idiot. Tried more than 10 times to reach a Live Agent. Oliver kept repeating the same question...TOTALLY USELESS!!!!!!!!!!!!!!!!!
OLIVER IS TOTAL WASTE OF TIME!!!!!!!!!!!!!!!!!!
Discussions
685
2
0
Closed
Device unlocking question
when someone paid full retail price on the phone. why does that person have to wait 2 months to get the phone unlocked? its the most stupiest thing ive ever seen in my life paying full price and receiving locked phone.
Discussions
1.1K
1
0
0
Closed
Voicemail default greeting
How do I get the default voicemail greeting to say my phone number? It used to say my phone number but it doesn't anymore. Any idea what happened?
Discussions
665
1
0
0
Closed
Question
How do I delete an older post here? All I can see is the option to edit an older post🤔
Discussions
2K
2
0
0
Closed
Voicemail
Without me, voicemail apparently turned on months ago. Home phone has large blinking red light. I would like to clear the vm and red light. How can I do this? I did find how to turn off vm, for the future. thanks.
Discussions
893
1
0
0