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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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COX Mobile BYOD

Is there any sort of notification list I can be placed on to be notified when Bring Your Own Device is available with Cox Mobile? If not ... is there any idea of when it mighty be available so I can put a reminder on my calendar? I'd switch today if BYOD was possible. Thanks!

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What has happened to NOMOROBO?

I have used Nomorobo for years without a hitch. Now just this week it does not work. When I go to phone settings and click on Nomorobo ON it just reverts back to OFF. I'm being driven mad by calls beginning around 6:00 AM every morning. Please Help, --Dennis--

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Porting over phone number from Ooma to cox

I have an existing cox account and phone number, I want to replace the cox phone number with one that I have from Ooma. Is this possible and how to do this?

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Voice Tools call history is missing

Voice Tools call history is missing for all time periods and selection criteria. No error mesage is provided.

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Phone rings 3 times then voicemail, can I adjust the # of rings?

Moms disabled and needs more time to get to the phone. Cox tech support says I’m stuck.

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Robo calls, spam calls etc.

So, I've had a Cox business phone for about 6 months now. Not One Single Phone Call Yes, phone does work...inbound and outbound. Yet, I haven't received one phone call on this thing. How are business #'s not affected by spam callers etc vs cell phone/private numbers?

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Is eMTA phone modem required?

Would it be possible to use an ethernet based telephone VoIP adapter with Cox Voice? Or do you need to use a coax phone modem? If the phone modem is required and I buy a docsys 3.1 from the cox certified list, will Cox be willing to activate it for voice?

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Call History Not Working

Call history stopped working a week ago, .""We are currently experiencing technical difficulties...." then "Error while fetching call records" Five days ago Tiffany told me to send an email to Cox which I did but they did not respond. Four days ago I did a Chat and they said it was a nationwide prob

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Incoming calls do not connect when I hit the talk/answer button

Incoming calls do not connect and continue to ring for the caller when I hit the talk/answer button on my home phone. It does stop the ringing on my system, but no connection is made. I have called from my cell phone and can still hear the ringing as though the call was never answered. I can make ou

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Cox Call History

The Cox Call History page informs "Please allow 15 minutes for new activity to appear." I got a call at approximately 7 PM but had missed its Caller ID on TV. I've been refreshing this page for 90 minutes and the needed Caller ID still hasn't appeared in my history. Is it 15 minutes or 15 hours? Why

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