Valued Contributor
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410 Messages
Call forwarding question
Does anyone know if my phone should ring when I have call forwarding turned on because it never used to ring when it was turned on but now it does and I don't know how to stop it from ringing but the call forwarding is working? I can take it off the hook to stop it from ringing but I never had to do this before.
Accepted Solution
DannyS
Moderator
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577 Messages
2 years ago
Hello, when call forwarding is activated. The initial signal will hit the number before forwarding the call to the next number. So, any calls will create a single ring to the phone in the home. Depending on the phone. You may only hear what appears to be a partial ring but will still hear something when forwarded. If all calls are forwarded. You should have a ring setting on the phone itself that can be adjusted. So it may be very low where it cannot be heard or off entirely.
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