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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Call to reset the modem to get an update.

I received several calls asking to speak to my wife. They say the router is not accepting updates and they need to check settings. The call is from Kenner, LA 504-305-4048. Is it legitimate?

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Are you ever going to do anything about spoofed scam calls?

When I get scam or telemarketer calls from a real number I can block them or forward them to an extra number that I never use for anything other than scam callers. They get to listen to an annoying 3 minute long voicemail message that very few stay on the phone long enough to leave a voicemail for m

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1 Ring Hang-up Calls

I am constantly (5 or more times a day) getting calls where it rings once and then nothing. The caller's number does not show up in the caller ID on my phone, but if I am watching TV I will see the number displayed on the TV screen for a moment. Does anyone have an explanation for this?

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Block outgoing calls

Can I Turn on Outgoing long distance call blocking myself.Called Cox customer service 5 times got 5 different reps to turn this feature on each rep said it was on but still not on.. Or is there a way to set a code or pin number in order to make a toll call

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spoken caller Id

I just had to buy a new phone. On the old one in addition to the number being displayed on the phone it was spoken aloud. The new one does not do that. Is that a phone feature that I need to look for or a Cox feature on any phone.

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unable to access call history via voicemail. Wheel just keeps spinning

unable to access call history via voicemail. whel keeps spinning. Recent problem

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Have a panoramic router with phone line issues

I have a Panoramic router with a Panasonic wireless phone system connected to it. Sometimes, when the phone rings and I answer, I can't hear anyone and they can't hear me. It does it just a couple of times a day but can be frustrating to both parties. I upgrated the router, no help. Switched to diff

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FAKE COX GUY CALLING IN NORTHERN VIRGINIA NAMED ALEX...from COX COMUNICATNS (missed spelled)

His number is 703-378-8422 or another if they moved on so don't answer this phone call to be sure. We got scam for some money when certain money was moved not giving to us. They did call again this morning so they thought we didn't know what's up. Caller - ID shows its called COX COMUNICATNS that's

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What do I do when someone is using my phone number to make spam calls? Strangers keep calling me saying they are returning a call with my number.

4th call this week from people saying they are returning my call. I did not call any of them. Someone has hijacked my number. What do I do?

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This question was NEVER answered by COX from 4 years ago-

Limit Call Blocking to 30. Why? Should be at least 100.

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