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Topics related to our landline phone service

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Welcome to the Phone Forum

Here you can ask, answer, and discuss technical topics regarding Cox Phone Services. Purpose The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account

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Nomorobo ~Robo Call Not working~ STIR/SHAKEN Deadline July 30, 2021

What is going on with all the Robo Calls, when NOMOROBO is activated... and has been for many years?????? I believe that our government has given phone providers a deadline of July 30, 2021 to install a WORKING robo call blocker, such as STIR?SHAKEN. So far today, on a Sunday, I have had 17 robo cal

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What’s going on with phone tools?

My phone is showing I have messages but when I go to the Cox website it keeps showing an error message all day long. I can’t access phone records or messages. Anyone else in RI having this problem? I know some of neighbors are.

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caller id works on tv but not on phone

Caller id not on phone

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Affairs

$ for info??

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When is Cox going to implement Stir/Shaken protocols to prevent Fake ID Callers, which are mostly scammers and telemarketers???

The new Stir/Shaken Protocols to prevent Fake Caller ID used by scammers and telemarketers is supposed to go active this week nationally. My Apple Cell Phone has already implemented it in early June and almost all my SPAM calling had stopped. But I still get 12-30 SPAM calls a day on my Cox Home Pho

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My phone is not allowing in/out calls just dead air.

It has "Check Tel Line" message but I have checked the three phones and all are in their cradle. What else should I check?

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If I replace DPQ3212 with Arris Surfboard 8200 without phone jack

I want to replace my existing modem DPQ3212 with a Docsis 3.1 modem, for instance an Arris Surfboard 8200. However, since the 8200 does not have any phone jacks, I do not know what to do to retain Cox's voice service. I cannot get a clear answer from Cox - it seems I must buy or rent one of the "Cox

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Cannot find call history in phone tools.

The Cox Account menu looked different this morning and now I cannot find the call history. Does anybody ever check their work after changing things?

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Is a one-ring call something blocked by Nomorobo?

Lately I've been getting a lot of calls where the phone only rings once; it started happening about a month ago. Is this Nomorobo blocking calls (that would be nice!). I thought when Nomorobo blocked a call it would ring twice. Rob

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voice mail

I bought a phone with an answering machine built in. How to I stop Cox voicemail from answering?

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